7/15之後是不是該少用Airbnb(與客服問答) - 旅遊
By Andrew
at 2018-06-06T17:04
at 2018-06-06T17:04
Table of Contents
提供一下自身經驗
因為跟朋友有用airbnb訂 8月初的房
而且昨天還有線上詢問房東問題
(快要台灣時間晚上12點了,但一小時內就有回應了XD)
因為覺得直接問房東合不合法怪怪的,
所以剛剛我打去airbnb客服詢問
(客服專線0800868313 應該是免費專線)
中文客服是中國人,不過溝通上沒什麼問題
簡單的身分確認之後(要付款方式及卡後四碼)
我直接詢問他
要怎麼確定我訂的房源是合法的,之後新法開始跑之後會影響到嗎
他的說法是:
6/15 airbnb 會先把不合法的房源下架
而我訂的房源早就已經自行下架了
目前該房東並沒有提供相關的合法文件
所以合不合法是"未知狀態"
接著客服直接詢問我有沒有退房需求,有的話可以直接辦理
我先問: 我最晚會在何時知道我的房源可不可以住,會不會被退
客服回答: 無法確定八月(我入住前)該房源會不會重新上架
(意思是他沒上架我就不能住 會被退款嗎.. 這點我沒問清楚)
我跟他說退房我跟朋友考慮一下再決定
後續我詢問 直接退房不是只會退款50%嗎
客服回答!!!!!!!!!!!:
線上退只能50%, 但透過客服專線->連接專人進行退房手續-> 確認後有可能可以全額退款
(你沒看錯,就是有可能...)
房東自行下架...
我覺得不太樂觀就是了....
還有可能可以全額退 到底是可不可以呢...
可能要開始找合法房源了Q_Q
(或者6/15再開始從airbnb找,比較確定是合法的)
--
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