Agoda訂房未成功卻被收取款項 - 櫻花
By Jessica
at 2014-08-31T17:21
at 2014-08-31T17:21
Table of Contents
今天凌晨在Agoda看到了心齋橋櫻花季價格不錯的旅館,
千日前商務飯店 (Business Inn Sennichimae Hotel),
該預定也顯示為是免費取消。
(可選擇延後付款選項)
但我輸入Visa的Debit卡號後,該網站跳出錯誤訊息表示,
延後付款功能需要使用信用卡作為擔保。
故該預定並沒有成功,我也未收到電子郵件確認。
但過了一分鐘,
我就收到銀行簡訊傳來我以debit card刷了該筆訂房的款項通知......
打電話去銀行,銀行專員表示因為我在該網站輸入卡號是我個人的合意行為,
故他們沒有辦法協助我做退款。
打電話到Agoda,
但是因為我根本沒有收到任何預定成功的電子郵件,沒有預定號碼,
故根本無法聯絡。
經過了兩次來信,Agoda還是堅持它們找不到任何關於我預定的訂單資料,
我想在該訂房網站的認定中,我應該是沒有預定成功。
(因為我使用debit card),
但實際上我就是被扣款了。
請問有版友遇過類似情況嗎?
並以我慘痛經驗告知大家,請不要輸入debit card卡號進Agoda......
以我的案例來說,該網站就是有漏洞,
不通過debit card申請,但仍會扣款 Orz
--
Tags:
櫻花
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