Booking.com 無法取消預訂問題 - 旅遊
By Olga
at 2016-03-30T13:22
at 2016-03-30T13:22
Table of Contents
昨天買了虎航特價飛大邱的機票
想和男友來個小旅行
用Agoda訂了一間民宿
但因相關資訊很少
所以就用其他訂房的網站看評價
在booking.com看到一間評價很高的酒店大打折
三晚標價為2XXX(訂的太匆忙有點忘了...)
就趕快的填資料下訂
(有填信用卡資料,可是不知為何不用輸入CVC,持卡人是我男友,也確認目前沒有刷卡
消費)
收到確認信時發現看到的標價是人民幣...
總價為韓幣483,395 ,台幣大約一萬三
想退的時候發現是無法取消預訂的房型
取消的話酒店會收全額
已立即聯絡booking.com的客服告知此事
客服也協助聯絡酒店那邊,目前在等酒店回覆
想請問版友有遇過無法取消預訂的情況嗎?
另外信用卡沒有填CVC,飯店還是能扣款?
知道是自己貪小便宜又大意造成的失誤...
可是還是想知道有沒有其他解決辦法(嗚
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