Expedia訂票 - 關西
By Olivia
at 2015-08-20T07:30
at 2015-08-20T07:30
Table of Contents
昨天遇到的情況,也是expedia訂票,不過是expedia.co.jp,
苦主不是我,是我接待的海外學者,買KIX-TPE,長榮來回。
大概是7月中訂票,立刻線上刷卡,有收到網站傳來的訂票確認信,
還有長榮的訂位代碼,以及劃位成功的訊息。
這位學者到了關西機場長榮櫃台要登機,長榮查不到他的訂位紀錄,
打給expedia客服,客服只說要再查,不能馬上解決,
如果是他們的問題,他們會退錢......
問題是現在不上飛機行程就延誤了,哪能等你花好幾天的時間去查?!
他只好在機場櫃檯現刷一張來回機票,要價近20萬日圓~~
(原先在expedia只花4萬日圓)
他說他回國後要告網站公司了。
我自己沒有在訂票網站買機票的經驗,都是在航空公司官網買的,
如果遇到這種事,現場不自己買一張票,還不知道有什麼處理方法。
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