Tabirai日本租車網中文網頁預約失敗 - 旅遊
By Noah
at 2019-03-26T12:48
at 2019-03-26T12:48
Table of Contents
日前透過Tabirai日本租車網中文網頁租車,
因比價了中文和日文版網頁價格相同,所以就直接在中文網頁預定
想說保證有中文導航比較方便,
找了NIPPON租車,過程中都沒什麼問題。
有收到Tabirai預約成功的確認信,
也有用信件裡的連結輸入帳號密碼確認預約還在,並沒有取消。
之後在預約頁面下面的問題欄曾以英文及日文(GOOGLE翻譯)
詢問NIPPON關於送機的問題,但都沒有收到回覆,
於是昨天上網找到NIPPON官網的電子信箱,
寄了封請求確認預定及要求送機的內容過去,
剛剛卻收到NIPPON公司回信說沒有收到我的訂單!!!!
"It seems that your reservation has not been updated on our system yet."
完全傻眼,因為這禮拜六就要去日本了,
請問大家遇過一樣的問題嗎?
透過Tabirai日本租車網卻沒有成功預定的經驗。
剛剛已經火速回信跟NIPPON公司講說訂車的details,尚未收到回信。
但想找Tabirai日本租車網有無客服信箱或留言頁面,也都找不到,
不知如何向Tabirai中文網反映應這個問題....
以往都是用Tabirai日文網頁訂車兩三次,從來沒遇過這個問題..
留言也都很快就回應
結論
總之提醒大家若是在非官網,用平台訂車或訂房(例如AGODA之類的),
訂完還是寄個確認信比較保險
-------------------------------
更新
剛剛nippon公司回信說他找到我的預約了...(無言)
不知道到底這中間出了什麼問題 是真的miss掉還是兩方溝通上有問題
順便回應一下我到底問了什麼 nippon回了什麼(節錄)
第一封信
"I'd made a reservation through Tabirai.
Please reconfirm my reservation and request below."
接著給他Tabirai 預約信號碼還有我需要送機等需求
Nippon回應
"Thank you for your inquiry and sorry for taking long time to get back to you.
It seems that your reservation has not been updated on our system yet.
Please kindly let us know your reservation details?"
----------------
第二封信
我把Tabirai 預約信弄成PDF附給他 請他再確認
Please check the attached PDF file and the reservation details following
below.
Nippon回應
"Now I found your reservation and it is already confirmed."
然後說會幫我註記中文導航和送機
---------------------
大致上是這樣
確認無誤後總算鬆了一口氣
--
Tags:
旅遊
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