wifi機租借經驗分享 - 旅遊
By Freda
at 2017-06-07T16:20
at 2017-06-07T16:20
Table of Contents
前幾天去日本租借了H牌的wifi機~回國後很確定已經將相關的機器線材都放進要寄回的袋
子裡,但隔天客戶卻來電說短少了插頭,但我很確定我有將插頭放進去袋子裡,這下變羅
生門了!
然後客服寄來一張照片證明沒有插頭所以是消費者的問題,因為他們收到就是沒有,
依合約就是消費者要賠償,但他們打開袋子也沒全程錄影,是否有可能是打開時掉了
或運送時遺失?
結果那個每隻手機都通用的插頭要賠500...又咬定我無法證明我有將插頭放進去
袋子,讓我覺得很冤枉...明明有放進去憑空不見只能認賠了?
打完這篇爬文才發現原來之前就有類似的糾紛,只能說太晚看到了,所以提醒
版友借用wifi機時真的要全程錄影,包含收到與寄回...要不真的是很無奈
--
子裡,但隔天客戶卻來電說短少了插頭,但我很確定我有將插頭放進去袋子裡,這下變羅
生門了!
然後客服寄來一張照片證明沒有插頭所以是消費者的問題,因為他們收到就是沒有,
依合約就是消費者要賠償,但他們打開袋子也沒全程錄影,是否有可能是打開時掉了
或運送時遺失?
結果那個每隻手機都通用的插頭要賠500...又咬定我無法證明我有將插頭放進去
袋子,讓我覺得很冤枉...明明有放進去憑空不見只能認賠了?
打完這篇爬文才發現原來之前就有類似的糾紛,只能說太晚看到了,所以提醒
版友借用wifi機時真的要全程錄影,包含收到與寄回...要不真的是很無奈
--
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旅遊
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