Yodobashi Camera名古屋松坂屋店超雷店員 - 旅遊

By Iris
at 2023-06-29T14:34
at 2023-06-29T14:34
Table of Contents
我前幾天寫信給YODOBASHI的客服信箱
收到回信了來講一下回信的內容
我寫信問該公司客服說
在台灣的PTT論壇的日本旅遊討論板上
有一位使用者提到在貴公司名古屋分店受到某位店員失禮的對待
(我有寫出原PO指出的店員名字以及貼出原PO文章的連結以作為證據)
提到被懷疑是轉賣屋 連使用信用卡都被懷疑有問題
回信給我的是Y公司名古屋松阪屋店的電腦及遊戲機部門的負責人
有具名 但我這邊就不打出來了
他的回答是說
因為遊戲機轉賣的事件很多 所以在結帳時公司要求員工確實做確認
不論是日本人還是觀光客都是一樣的對待
另外信用卡的部分則是為了防範盜刷的問題
也是要求員工確實確認卡片背面的簽名
這也是不分日本人以及觀光客都會這麼做
大概是這樣子
因為我是曾經去該間店購物而且以後也會去的人
對我來說我覺得搞清楚這件事還蠻重要的 是以這個立場寫信詢問
以上 僅供參考
--
雖然是透過客服信箱收到的回信
但因為信中有具全名 這邊就不方便公開
只提供信件一小部分證明真的有收到信
https://i.imgur.com/wfnWKom.png
-----
因為平常會看韓劇美劇所以我會用vpn
https://i.imgur.com/Ka8CvtT.jpg 平常住日本
https://i.imgur.com/yqxRXfP.jpg 最近回台灣玩
--
收到回信了來講一下回信的內容
我寫信問該公司客服說
在台灣的PTT論壇的日本旅遊討論板上
有一位使用者提到在貴公司名古屋分店受到某位店員失禮的對待
(我有寫出原PO指出的店員名字以及貼出原PO文章的連結以作為證據)
提到被懷疑是轉賣屋 連使用信用卡都被懷疑有問題
回信給我的是Y公司名古屋松阪屋店的電腦及遊戲機部門的負責人
有具名 但我這邊就不打出來了
他的回答是說
因為遊戲機轉賣的事件很多 所以在結帳時公司要求員工確實做確認
不論是日本人還是觀光客都是一樣的對待
另外信用卡的部分則是為了防範盜刷的問題
也是要求員工確實確認卡片背面的簽名
這也是不分日本人以及觀光客都會這麼做
大概是這樣子
因為我是曾經去該間店購物而且以後也會去的人
對我來說我覺得搞清楚這件事還蠻重要的 是以這個立場寫信詢問
以上 僅供參考
--
雖然是透過客服信箱收到的回信
但因為信中有具全名 這邊就不方便公開
只提供信件一小部分證明真的有收到信
https://i.imgur.com/wfnWKom.png

-----
因為平常會看韓劇美劇所以我會用vpn
https://i.imgur.com/Ka8CvtT.jpg 平常住日本


--
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