不推,YODOBASHI的服務 - 旅遊

By Isabella
at 2016-09-03T18:40
at 2016-09-03T18:40
Table of Contents
有圖網誌版:http://obsof.blogspot.tw/2016/09/yodobashi.html
如果大家想要在網路上的YODOBASHI預訂現場取貨,請多三思!
預定困難重重,請大家一定要確認收到「可以取貨」的通知再前往領取,以免白跑。
(感謝網友提醒,特別修改)
現場查網路上顯示有貨的店家,店員還是會跟你說沒貨。
店員查到自己店裡庫存有貨,其他店員還是會跟你說沒貨。
我們在阿美橫町的YODOBASHI取之前預訂好的canon CP1200洗相片機器(白)時,
發生了不可思議的事情。
在YODOBASHI裡,拿著預定的紀錄問店員,店員沒等我們把話說完,就說去B1。
去了B1,B1櫃台的先生直接說「沒有賣!NO!」(連查訂購紀錄都沒有查)
完全把我們當空氣,但我們覺得太詭異了,想要繼續問,他直接就說「去一樓問!」,
然後完全不理我們,去幫另外一個客人。
這大概是我到日本這麼多次以來,遭受到最傻眼的服務,
整間YODOBASHI的服務員都把人當空氣。
甚至現場人員連查都不願意查就說沒有貨了,結果我們在網路上搜尋,
這間明明就還有庫存,後來是一位電信公司的駐點服務員(SoftBank先生人真好),
主動問我們發生什麼事。
SoftBank先生用自己的平板查,也發現這間店還有庫存,
還幫我們跟1樓櫃檯店員問到B1的確還有一台,
1樓櫃台的先生心不甘情不願的請我們下去B1拿。
到了B1,櫃檯先生還是跟我說沒有賣= =,我堅持說你們1樓明明剛剛就查到有庫存,
你要不要打個電話跟同事確認一下?
他才心不甘情不願的走到後面拿出庫存來(究竟是有多不想做生意)。
我們當初訂的機器是白色,查到的庫存也是白色還有一台,
但店員拿出來的居然是粉紅色(!?)然後說只有這一台,不要拉倒。
因為懶得再去其他地方找
(這也是為何當初我們會事先在網路上預訂,
因為我們認為這樣直接來付錢取貨最快)
所以還是勉為其難的買了。
雖然終於買到想要的東西,但顏色不對,重點是過程非常之不愉快。
且並沒有達到節省時間的目的。
所以大家如果有安排要在網路上預訂到YODOBASHI店面取貨,請務必三思。
如果不確定email內容,可能要請懂日文的朋友幫你確認一下有沒有訂成功。
店員查到自己店裡庫存有貨,其他店員可能還是會跟你說沒貨。
9/3修訂,
應為YODOBASHI
並不是多慶屋,我們又重新把訂單跟店面找出來對過了,
感謝網友提醒,已更正...orz
--
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