亞航退票相關事宜 - 旅遊

By Olga
at 2020-05-12T20:27
at 2020-05-12T20:27
Table of Contents
板上各位大家好,小弟在去年年底左右訂了要去日本畢旅的機票,結果沒想到被肺炎攪局
導致航班取消,取消的消息出來沒多久我3/17就跟亞航申請退款至信用卡,但是至今都沒
下文,倒是4/19的時候有收到希望我們可以換成退到信用帳戶而不是現金,於是我就回信
堅持要退現金但是沒多久我的案例那邊就顯示「已關閉」,而且還是很多個已關閉,可是
線上機器人客服卻是顯示
調查中,讓我很疑惑我這樣是申請失敗嗎?
情況如下圖 這是我的案例那邊
https://i.imgur.com/GTRt5ng.jpg
下圖是機器人客服 說的調查中
https://i.imgur.com/Jmh2oon.jpg
線上真人客服又久到靠背所以想上來問問板上有人遇過跟我一樣的情形嗎?退款下來大概
會多久,謝謝各位
--
導致航班取消,取消的消息出來沒多久我3/17就跟亞航申請退款至信用卡,但是至今都沒
下文,倒是4/19的時候有收到希望我們可以換成退到信用帳戶而不是現金,於是我就回信
堅持要退現金但是沒多久我的案例那邊就顯示「已關閉」,而且還是很多個已關閉,可是
線上機器人客服卻是顯示
調查中,讓我很疑惑我這樣是申請失敗嗎?
情況如下圖 這是我的案例那邊
https://i.imgur.com/GTRt5ng.jpg
下圖是機器人客服 說的調查中
https://i.imgur.com/Jmh2oon.jpg
線上真人客服又久到靠背所以想上來問問板上有人遇過跟我一樣的情形嗎?退款下來大概
會多久,謝謝各位
--
Tags:
旅遊
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