京都藤井大丸百貨BIRKENSTOCK疑似買到假貨 - 京都

By Hardy
at 2019-07-26T16:31
at 2019-07-26T16:31
Table of Contents
7/19中午到京都藤井大丸百貨BIRKENSTOCK買鞋
店員給了我一雙鞋底沒有印BIRKENSTOCK等字樣的鞋子
由於是退稅商品,回台灣拆封才看到
https://i.imgur.com/mnbnJcS.jpg
幸好在店員包裝鞋子時我有拍了一張照片
https://i.imgur.com/DguPiZ8.jpg
照片中可以證明店員給我的鞋子
鞋底確實無印上BIRKENSTOCK等字樣
今日我與藤井大丸百貨反應,他們不承認自己提供瑕疵品給消費者
想請問各位擁有豐富海外購物經驗的大大
小妹我還有甚麼申訴管道嗎?
--
店員給了我一雙鞋底沒有印BIRKENSTOCK等字樣的鞋子
由於是退稅商品,回台灣拆封才看到
https://i.imgur.com/mnbnJcS.jpg
幸好在店員包裝鞋子時我有拍了一張照片
https://i.imgur.com/DguPiZ8.jpg
照片中可以證明店員給我的鞋子
鞋底確實無印上BIRKENSTOCK等字樣
今日我與藤井大丸百貨反應,他們不承認自己提供瑕疵品給消費者
想請問各位擁有豐富海外購物經驗的大大
小妹我還有甚麼申訴管道嗎?
--
Tags:
京都
All Comments

By Enid
at 2019-07-29T23:58
at 2019-07-29T23:58

By Ursula
at 2019-08-01T02:10
at 2019-08-01T02:10

By Belly
at 2019-08-03T00:52
at 2019-08-03T00:52
建議你鞋子型號自己google看看再確認一下吧

By William
at 2019-08-06T23:03
at 2019-08-06T23:03

By Adele
at 2019-08-07T22:42
at 2019-08-07T22:42

By Skylar DavisLinda
at 2019-08-10T17:04
at 2019-08-10T17:04

By Damian
at 2019-08-14T03:12
at 2019-08-14T03:12

By Zenobia
at 2019-08-16T15:21
at 2019-08-16T15:21

By Kumar
at 2019-08-16T17:44
at 2019-08-16T17:44
一批比對就懷疑後一批是假貨,事實上都是原廠貨

By Callum
at 2019-08-20T11:27
at 2019-08-20T11:27

By Lucy
at 2019-08-23T05:55
at 2019-08-23T05:55
市問看看

By Agnes
at 2019-08-23T11:27
at 2019-08-23T11:27

By Agatha
at 2019-08-28T09:06
at 2019-08-28T09:06
有考慮直接詢問日本的代理商 會不會比較快

By Emily
at 2019-08-29T10:05
at 2019-08-29T10:05

By Christine
at 2019-09-01T06:57
at 2019-09-01T06:57

By Genevieve
at 2019-09-04T23:46
at 2019-09-04T23:46

By Annie
at 2019-09-05T22:47
at 2019-09-05T22:47

By William
at 2019-09-07T20:05
at 2019-09-07T20:05
字的情況! 但照片確實無商標,請問有什麼申訴管道
嗎?

By Quintina
at 2019-09-08T02:11
at 2019-09-08T02:11

By Candice
at 2019-09-10T23:27
at 2019-09-10T23:27

By Thomas
at 2019-09-13T04:13
at 2019-09-13T04:13

By Jessica
at 2019-09-15T06:39
at 2019-09-15T06:39

By Ivy
at 2019-09-19T19:24
at 2019-09-19T19:24

By Ursula
at 2019-09-21T10:31
at 2019-09-21T10:31
類的不知道算不算在內

By Sierra Rose
at 2019-09-23T17:54
at 2019-09-23T17:54

By Ivy
at 2019-09-28T16:30
at 2019-09-28T16:30

By Madame
at 2019-09-29T22:01
at 2019-09-29T22:01

By George
at 2019-10-01T16:17
at 2019-10-01T16:17

By David
at 2019-10-01T20:21
at 2019-10-01T20:21

By Caitlin
at 2019-10-03T17:48
at 2019-10-03T17:48
在Q6
一般商品可以使用,消耗性不行

By Megan
at 2019-10-06T09:30
at 2019-10-06T09:30

By David
at 2019-10-08T21:38
at 2019-10-08T21:38

By Zenobia
at 2019-10-11T19:17
at 2019-10-11T19:17

By Hedy
at 2019-10-12T07:41
at 2019-10-12T07:41

By Linda
at 2019-10-15T17:24
at 2019-10-15T17:24

By Andrew
at 2019-10-20T14:13
at 2019-10-20T14:13

By George
at 2019-10-25T04:13
at 2019-10-25T04:13

By Puput
at 2019-10-29T07:39
at 2019-10-29T07:39

By Callum
at 2019-10-31T10:15
at 2019-10-31T10:15

By Emily
at 2019-10-31T15:08
at 2019-10-31T15:08

By Quanna
at 2019-11-04T05:15
at 2019-11-04T05:15

By Donna
at 2019-11-06T23:07
at 2019-11-06T23:07

By Gary
at 2019-11-07T19:31
at 2019-11-07T19:31

By Catherine
at 2019-11-09T18:51
at 2019-11-09T18:51

By Skylar Davis
at 2019-11-11T12:08
at 2019-11-11T12:08

By Lydia
at 2019-11-15T21:01
at 2019-11-15T21:01

By Poppy
at 2019-11-16T22:45
at 2019-11-16T22:45

By Thomas
at 2019-11-20T19:34
at 2019-11-20T19:34

By Anonymous
at 2019-11-22T10:44
at 2019-11-22T10:44

By Emily
at 2019-11-25T05:43
at 2019-11-25T05:43

By Regina
at 2019-11-29T04:27
at 2019-11-29T04:27

By Anthony
at 2019-12-01T08:50
at 2019-12-01T08:50

By Rebecca
at 2019-12-05T19:26
at 2019-12-05T19:26

By Edith
at 2019-12-09T11:01
at 2019-12-09T11:01
反正穿久也會磨掉啊 XD

By Megan
at 2019-12-13T03:49
at 2019-12-13T03:49

By Yedda
at 2019-12-15T12:01
at 2019-12-15T12:01

By Hedy
at 2019-12-19T16:16
at 2019-12-19T16:16

By Iris
at 2019-12-23T13:42
at 2019-12-23T13:42
糾紛可以打這隻電話有中文服務,之前看臉書社團有人

By William
at 2019-12-23T16:56
at 2019-12-23T16:56
你可以先打這支電話看看,不過是國際電話喔

By Carolina Franco
at 2019-12-27T15:52
at 2019-12-27T15:52

By Liam
at 2019-12-31T16:38
at 2019-12-31T16:38
量

By Olga
at 2020-01-03T22:24
at 2020-01-03T22:24
爭取,說人家賣假貨,他要是讓你退了不就承認了

By Edith
at 2020-01-07T07:46
at 2020-01-07T07:46

By Jessica
at 2020-01-11T17:50
at 2020-01-11T17:50
尤其是日本的百貨公司賣假貨很嚴重耶!人家在包裝
的時候你也站在前面看不是嗎回到台灣後說人家那個是
假貨覺得有一點太過了點,要是大丸百貨看到你再這
樣公開場合的發文我想他們應該會請律師嚴重警告你吧
!你這算公然的毁壞商譽耶!我覺得應該是瑕疵品不可

By Hardy
at 2020-01-16T09:16
at 2020-01-16T09:16

By Anthony
at 2020-01-19T13:20
at 2020-01-19T13:20

By Belly
at 2020-01-21T04:57
at 2020-01-21T04:57

By Yedda
at 2020-01-22T07:19
at 2020-01-22T07:19

By Faithe
at 2020-01-24T17:28
at 2020-01-24T17:28

By Faithe
at 2020-01-24T21:11
at 2020-01-24T21:11
試穿或沒印好而糊掉,但這雙底真的太乾淨了,會不會
是出廠時就沒印到的瑕疵!?翻看看調整帶的部位內側
有沒有壓印的尺寸號碼

By Anonymous
at 2020-01-27T18:38
at 2020-01-27T18:38

By Jake
at 2020-01-31T05:10
at 2020-01-31T05:10
別的嗎?

By Daph Bay
at 2020-02-03T22:04
at 2020-02-03T22:04
員都沒發現該換一雙給客人問題比較大吧

By Kristin
at 2020-02-05T10:15
at 2020-02-05T10:15

By Valerie
at 2020-02-07T20:32
at 2020-02-07T20:32
看,回台發現不對勁,才翻出照片比對 https://i.img
ur.com/BIwPiGy.jpg https://i.imgur.com/8JIkNrO.
jpg

By Olive
at 2020-02-09T09:09
at 2020-02-09T09:09

By Tracy
at 2020-02-11T11:26
at 2020-02-11T11:26

By Agnes
at 2020-02-13T17:56
at 2020-02-13T17:56
忙像百貨或當地機關反應,謝謝了! 我當下有拿出「
台灣護照」給店員看到,不知道她是不是想說把瑕疵品
賣給旅客就好,懇請各位幫忙了謝謝!

By Lucy
at 2020-02-15T02:08
at 2020-02-15T02:08

By Eden
at 2020-02-16T03:27
at 2020-02-16T03:27

By Ingrid
at 2020-02-18T03:06
at 2020-02-18T03:06
19.7.19中午的監視器畫面,所以懇求好心人幫忙告知
,謝謝!

By Leila
at 2020-02-20T06:21
at 2020-02-20T06:21

By Selena
at 2020-02-21T04:26
at 2020-02-21T04:26
人 第二個這事情除了你自己去日本力爭根本沒啥
其他管道

By Jack
at 2020-02-24T22:28
at 2020-02-24T22:28

By Olga
at 2020-02-29T16:52
at 2020-02-29T16:52

By John
at 2020-03-04T15:40
at 2020-03-04T15:40

By Hedwig
at 2020-03-08T02:52
at 2020-03-08T02:52

By Kumar
at 2020-03-10T22:05
at 2020-03-10T22:05

By Mason
at 2020-03-12T21:55
at 2020-03-12T21:55

By Lydia
at 2020-03-16T16:06
at 2020-03-16T16:06
商品在出廠時以及運送到店面時工作人員都會進行驗貨
。並且在銷售前也會進行確認。店面銷售的商品「不會
出現沒有印字」的情況。

By Lydia
at 2020-03-18T03:22
at 2020-03-18T03:22

By Megan
at 2020-03-20T01:59
at 2020-03-20T01:59

By Quanna
at 2020-03-23T17:30
at 2020-03-23T17:30

By Caroline
at 2020-03-24T21:51
at 2020-03-24T21:51

By Hamiltion
at 2020-03-26T03:41
at 2020-03-26T03:41

By Blanche
at 2020-03-29T19:26
at 2020-03-29T19:26

By Odelette
at 2020-04-01T06:15
at 2020-04-01T06:15

By Ula
at 2020-04-01T22:43
at 2020-04-01T22:43

By Regina
at 2020-04-02T01:10
at 2020-04-02T01:10

By Daph Bay
at 2020-04-05T11:00
at 2020-04-05T11:00

By Kyle
at 2020-04-08T21:18
at 2020-04-08T21:18

By Yuri
at 2020-04-10T19:32
at 2020-04-10T19:32

By Callum
at 2020-04-11T19:25
at 2020-04-11T19:25
go啊…

By Franklin
at 2020-04-15T06:18
at 2020-04-15T06:18
死 回台拆封才看到 對於藤井大丸推卸責任感到很不
滿 跟台灣門市比對後 發現藤井大丸售出的貨 「鋼印
不夠清晰 側面的鞋號標示歪斜程度太大」「沒印logo
這麼明顯的瑕疵店員沒注意到很離譜」「照片證據擺在
眼前,藤井大丸百貨還堅決品質再三把關,絕不可能出
錯」 還是謝謝大家的建議^_^

By Jacky
at 2020-04-15T22:15
at 2020-04-15T22:15

By Hamiltion
at 2020-04-17T09:35
at 2020-04-17T09:35

By Genevieve
at 2020-04-21T23:35
at 2020-04-21T23:35

By Elizabeth
at 2020-04-26T16:15
at 2020-04-26T16:15

By Zora
at 2020-04-27T13:28
at 2020-04-27T13:28

By Emily
at 2020-05-01T13:33
at 2020-05-01T13:33
員會比消費者更不清楚自家產品喔

By Elvira
at 2020-05-03T06:17
at 2020-05-03T06:17
可是這裡看起來有黑黑的字?我看不出來你的照片能證
明什麼欸。

By Daniel
at 2020-05-04T16:37
at 2020-05-04T16:37
」,實在很奇怪。那麼大的百貨公司,賣你一雙假貨也
太累。而且你自己在現場沒有檢查,回來拍兩張照就要
求對方寄新的來。實在有點奇怪。

By Olga
at 2020-05-06T21:01
at 2020-05-06T21:01

By Callum
at 2020-05-09T18:31
at 2020-05-09T18:31
這雙鞋子跟你當初結帳的是同一雙?

By Yuri
at 2020-05-11T17:19
at 2020-05-11T17:19

By Yuri
at 2020-05-16T00:50
at 2020-05-16T00:50

By Caroline
at 2020-05-16T07:50
at 2020-05-16T07:50
喔! 可以放大看不是字!因為字的範圍不會這麼小^_^

By Hazel
at 2020-05-19T01:16
at 2020-05-19T01:16
結帳都會再做確認,檢查尺寸和是否成雙,店員也會
等你確認完再包裝

By Zanna
at 2020-05-20T22:36
at 2020-05-20T22:36

By Harry
at 2020-05-24T06:00
at 2020-05-24T06:00

By Belly
at 2020-05-28T19:09
at 2020-05-28T19:09

By Suhail Hany
at 2020-06-01T17:19
at 2020-06-01T17:19
但他們完全無視這問題喔!我是不覺得有人會這麼無
聊演被害者啦^_^

By Jake
at 2020-06-01T18:36
at 2020-06-01T18:36
事情只有當事人能處理,別人本就幫不上忙。

By Ingrid
at 2020-06-03T03:14
at 2020-06-03T03:14

By Regina
at 2020-06-04T20:13
at 2020-06-04T20:13

By Zanna
at 2020-06-07T05:05
at 2020-06-07T05:05
折賣

By George
at 2020-06-11T10:28
at 2020-06-11T10:28
來移走了)

By Dinah
at 2020-06-12T05:45
at 2020-06-12T05:45
也不讓你調監視器

By Skylar Davis
at 2020-06-13T22:01
at 2020-06-13T22:01
疵馬上去換

By Frederic
at 2020-06-14T15:27
at 2020-06-14T15:27
的證據就不能亂說

By Frederic
at 2020-06-19T02:35
at 2020-06-19T02:35

By Erin
at 2020-06-22T22:41
at 2020-06-22T22:41
本人真的不會輕易調監視器,你又不是執法單位。

By Rebecca
at 2020-06-27T04:57
at 2020-06-27T04:57
員一定比消費者更懂自家產品,鞋面無logo這麼明顯
的瑕疵,店員再包裝以前就該注意,本不應該有這種
情況發生!

By Charlotte
at 2020-06-28T04:00
at 2020-06-28T04:00
紙袋,外層再用大塑膠袋「封死」,怎麼檢查呢? 我
也在日本百貨買過包包,從來都沒想過在百貨買東西也
會有如此荒謬的情況發生

By Hamiltion
at 2020-07-01T19:19
at 2020-07-01T19:19
https://m.imgur.com/a/58TH0u4

By Cara
at 2020-07-04T02:50
at 2020-07-04T02:50

By Dora
at 2020-07-07T08:35
at 2020-07-07T08:35

By Vanessa
at 2020-07-12T02:01
at 2020-07-12T02:01

By Lydia
at 2020-07-13T03:13
at 2020-07-13T03:13

By Ingrid
at 2020-07-15T14:27
at 2020-07-15T14:27
鞋面無logo這麼明顯的瑕疵 也是買完回去才發現到的

By Hedwig
at 2020-07-20T05:21
at 2020-07-20T05:21
定會再三跟你確認 就算沒有 你要求再次確認 店員都
是ok的

By Hamiltion
at 2020-07-25T00:12
at 2020-07-25T00:12

By Ula
at 2020-07-26T08:21
at 2020-07-26T08:21

By Anonymous
at 2020-07-29T13:59
at 2020-07-29T13:59
封死 可問題是 我說的流程相信去日本購物的版友應
該絕大部分是這個流程

By Frederic
at 2020-07-30T20:32
at 2020-07-30T20:32

By Dinah
at 2020-07-31T11:51
at 2020-07-31T11:51
要求顧客檢查 尤其退稅商品不能退貨這都會講清楚

By Elizabeth
at 2020-08-02T06:51
at 2020-08-02T06:51
每次到日本買東西 小東西但數量多 我絕對會對有幾點

By Eden
at 2020-08-07T05:51
at 2020-08-07T05:51

By Doris
at 2020-08-11T22:04
at 2020-08-11T22:04
給我試穿時(還沒有要買)就馬上提醒這是最後一雙
然後我確定要買又再說一次這是最後一雙

By Candice
at 2020-08-12T03:40
at 2020-08-12T03:40

By Barb Cronin
at 2020-08-14T21:11
at 2020-08-14T21:11
的機率不高 但我還是曾經有遇過我訂三包結果寄來兩
包 我反應後再補寄我也已經離開日本了 結果店家直
接刷退 兩包直接送我

By Jacky
at 2020-08-16T15:36
at 2020-08-16T15:36
日式的貼心服務 不是不能拆包裝

By Yedda
at 2020-08-18T21:33
at 2020-08-18T21:33

By Irma
at 2020-08-19T13:22
at 2020-08-19T13:22

By Jake
at 2020-08-21T08:29
at 2020-08-21T08:29
^

By John
at 2020-08-23T03:28
at 2020-08-23T03:28

By Oscar
at 2020-08-26T10:05
at 2020-08-26T10:05
自己腦補看到台灣護照故意拿這給你

By Regina
at 2020-08-28T03:06
at 2020-08-28T03:06

By Dorothy
at 2020-09-01T17:16
at 2020-09-01T17:16

By Todd Johnson
at 2020-09-02T19:19
at 2020-09-02T19:19

By Necoo
at 2020-09-06T01:35
at 2020-09-06T01:35
實在沒有義務幫你,而且原標題是打假貨,到底想要
公審什麼

By Blanche
at 2020-09-08T22:22
at 2020-09-08T22:22
拿護照就被賣瑕疵品一樣都只是腦補吧?

By Rebecca
at 2020-09-10T07:24
at 2020-09-10T07:24

By Yuri
at 2020-09-12T17:39
at 2020-09-12T17:39
一般百貨公司會賣假貨嗎?

By Megan
at 2020-09-16T04:01
at 2020-09-16T04:01
譽喔?笑死人了^_^

By Bethany
at 2020-09-17T06:18
at 2020-09-17T06:18

By Hedda
at 2020-09-20T00:57
at 2020-09-20T00:57
看很難判斷究竟發生什麼事,光價格就兜不攏了,逞論
期待他人為您發聲;建議您先多方查證和詢問,釐清究
竟是假貨還是瑕疵品,這樣跟賣方或其他管道反應時也
比較站得住腳

By Blanche
at 2020-09-20T14:33
at 2020-09-20T14:33

By Charlie
at 2020-09-23T07:33
at 2020-09-23T07:33

By Isla
at 2020-09-27T05:32
at 2020-09-27T05:32

By Valerie
at 2020-09-30T11:53
at 2020-09-30T11:53
登報道歉毀了人家名譽嗎…而且在結帳收錢時都會問
是xxxx什麼尺寸沒有錯吧?難不成眼睛耳朵都在做
別的事敷衍結帳人員?所以才沒看到?結帳都有看到
的話那我不懂為何回台才說,而
且外面稍微淋到
的整個鞋盒原封不動連袋子都不拆直接帶回台灣喔
,我回去絕對打開看收行李箱就是~

By Agnes
at 2020-10-02T07:35
at 2020-10-02T07:35

By Damian
at 2020-10-05T20:13
at 2020-10-05T20:13

By Hazel
at 2020-10-06T13:13
at 2020-10-06T13:13

By William
at 2020-10-09T05:01
at 2020-10-09T05:01
定是她的名字 我不相信日本人會同意跟第三者處理這
件事

By Linda
at 2020-10-13T20:25
at 2020-10-13T20:25

By Kama
at 2020-10-15T01:35
at 2020-10-15T01:35
說無法調閱,何況你只是消費糾紛

By Rae
at 2020-10-17T22:18
at 2020-10-17T22:18

By Ivy
at 2020-10-19T13:26
at 2020-10-19T13:26

By Sierra Rose
at 2020-10-20T04:33
at 2020-10-20T04:33

By William
at 2020-10-21T07:02
at 2020-10-21T07:02
理。這算是消費糾紛,沒有人可以幫你,頂多就是飛回
去看要報警還是什麼的,在國外消費就是有機會遇上類
似情況,這次我看你是吞不下去,那就去買機票吧~

By Oscar
at 2020-10-21T12:48
at 2020-10-21T12:48

By Hedda
at 2020-10-24T10:03
at 2020-10-24T10:03
全程沒有出錯未免太累。

By Kama
at 2020-10-27T07:55
at 2020-10-27T07:55

By Sierra Rose
at 2020-10-31T16:56
at 2020-10-31T16:56

By Olga
at 2020-11-03T03:46
at 2020-11-03T03:46
Related Posts
京阪8天7夜行程請益

By Barb Cronin
at 2019-07-26T16:03
at 2019-07-26T16:03
京阪五天四夜(10月底)請益

By Agnes
at 2019-07-26T13:25
at 2019-07-26T13:25
赤坂見附個室居酒屋 馬に魚に

By Charlie
at 2019-07-26T11:41
at 2019-07-26T11:41
有人住過京都格蘭德大和皇家酒店嗎?

By Andy
at 2019-07-25T23:44
at 2019-07-25T23:44
京阪神 八天七夜 行程問題與健檢

By Queena
at 2019-07-25T23:23
at 2019-07-25T23:23