又是酷航...想請問這狀況該怎麼做? - 旅遊

By Irma
at 2016-02-13T19:24
at 2016-02-13T19:24
Table of Contents
抱歉原文未引述
因為看到推文有人提到香草跟樂桃...所以我把我的經歷打上來
這種狀況也讓我碰到了...
我幫我爸媽跟阿姨一家人買了2月8日高雄往成田的機票
(而且後來香草開賣早去晚回的班機,我們也花錢改時間,原本買晚去)
我自己先在2月4日先前往了日本
在8日早上接到媽媽打來的電話,說我爸跟我妹2人,因為沒有劃位,所以不能登機
(因為是分開時間買,所以訂單不同,爸爸的訂單是最後才買的,來回原味香草2w)
但之前我買過那麼多次LCC(香草 樂桃 酷航 虎航)
我也只有回程的時候才會花錢買位子,去程都是未劃位,讓地勤直接處理
也都未碰上這種情況....
但這次真的很令人生氣,因為我沒在現場也無法及時幫爸媽處理
家人一早就到機場了,搞到最後順利辦理check-in 是因為有5個人未來辦理手續
爸爸跟妹妹2人才有位子...
而且還折騰了一番,因為妹妹其中一人未滿15歲,不能坐在逃生門附近的位子
還要確認其他的2人要會英文溝通,地勤才肯劃位給我們
是後來到登機口了,直接跟其他旅客溝通能不能跟我們換位子=_=...(會講英文的人)
很顯然的,香草也會有你買機票 但不一定可以順利取得機位的權利
所以並不是只有酷航會這樣.....
假設...如果萬一原本那5個人都有來的話,我倒是蠻想知道香草的處理方式
--
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旅遊
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