反推 沖繩那霸柏青莊民宿 - 沖繩
By Thomas
at 2019-03-19T11:46
at 2019-03-19T11:46
Table of Contents
我今年1月在AGODA訂了沖繩那霸市的柏青莊民宿
訂兩晚2人日式客房
當時訂房時AGODA上的價格為台幣1551元並選擇到店付款
但當入住時老闆告訴我AGODA上面的價錢標示錯誤
標成一晚的價格
故我要再加付4000日幣給老闆
當時有一個就讀琉球大學的朋友也在場可以證明
我退宿後想說AGODA標價有問題就寫信給客服說他們的網站有問題
結果客服回答
https://imgur.com/IUexL1h
意思是我被老闆多收了4000日幣QQ
但我自己也有錯當時沒跟老闆拿收據
因為當時到民宿時也太晚了
而且老闆又說台語就一時不察
而從退房後寫信給客服說會跟進到今天都沒有回覆
前幾個禮拜有寫信給客服問進度客服表示
https://imgur.com/K3LCA9M
應該就是拿不回來多付的錢了
只是想提醒大家如果到店付款訂單寫多少錢就付多少錢
如果有問題要馬上連絡AGODA客服
也提醒大家入住這家時要注意
自己反省的部分是
1.應該要當下就馬上跟客服確認
2.多付的錢應該要主動拿收據
--
訂兩晚2人日式客房
當時訂房時AGODA上的價格為台幣1551元並選擇到店付款
但當入住時老闆告訴我AGODA上面的價錢標示錯誤
標成一晚的價格
故我要再加付4000日幣給老闆
當時有一個就讀琉球大學的朋友也在場可以證明
我退宿後想說AGODA標價有問題就寫信給客服說他們的網站有問題
結果客服回答
https://imgur.com/IUexL1h
意思是我被老闆多收了4000日幣QQ
但我自己也有錯當時沒跟老闆拿收據
因為當時到民宿時也太晚了
而且老闆又說台語就一時不察
而從退房後寫信給客服說會跟進到今天都沒有回覆
前幾個禮拜有寫信給客服問進度客服表示
https://imgur.com/K3LCA9M
應該就是拿不回來多付的錢了
只是想提醒大家如果到店付款訂單寫多少錢就付多少錢
如果有問題要馬上連絡AGODA客服
也提醒大家入住這家時要注意
自己反省的部分是
1.應該要當下就馬上跟客服確認
2.多付的錢應該要主動拿收據
--
Tags:
沖繩
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