台灣虎航新系統 QA整理 (8/21更新) - 旅遊
By Genevieve
at 2017-08-21T15:30
at 2017-08-21T15:30
Table of Contents
我覺得真的可以整理起來當QA了,新系統真的不敢領教
Q1. 明明我就沒開兩個以上的訂票頁面,仍一直會出現「此網站不支援同時開啟多重瀏覽視
窗或分頁進行搜尋。請關閉多餘的視窗,以利進行您的購票手續。」
A1. 系統誤判導致,請先把瀏覽器整個關閉後,然後清除 Cookie,之後再重新開瀏覽器,
或是使用其他瀏覽器又或者請開無痕視窗
Q2. 有時會出現「糟糕!看來有人已優先搶得此機位票價。請稍後再試,以完成您的訂單」
?
A2. 因為新系統在第一次17-18冬季開賣時整個掛點,第二次開始官方調整了購票流程,以
「先卡位先取得購票資格」為主,必須看到你所選擇的班次及票價有出現在摘要(紅框所示
)上面才算贏了,不單單只是你看得到查詢結果頁
http://imgur.com/15cUNj8
但先卡位不代表目前的票價最後一定就是你的,後面還是要比結帳速度
Q3. 出現「The requested class of service is sold out.」?
A3. 就字面上意思,目前的票價賣完了,這情況比較常發生在結帳,這無解,你真的得重新
來
Q4. 金額不正確或折扣代碼輸入進去後結帳變0元
A4. 前者先看是否有搭配折扣代碼,目前結帳明細時會只出現折扣後的總金額,有時折扣會
先從稅金扣除等等情況,總之總金額沒錯就好;至於折扣代碼輸入進去後結帳變0元,這也
無解(它真的就是系統出錯)
Q5. 看班表該日明明有班機,但一直會出現「您所選出發日期目前尚無可售機位,請選擇其
他日期。」
A5. 原因很多,但如果是別人查有而你沒有,請先關閉瀏覽器,一樣清 Cookie 後再重開,
或是使用其他瀏覽器又或者請開無痕視窗,官方在查詢上面做了調整,不希望大家一直狂按
查詢
Q7. 護照填寫沒有技巧?不想要每填一次欄位就等它送資料一次
A7. 只要把護照號碼放到最後再輸入就好,如果是多人填寫也是,因為是最後填寫的那位旅
客資料填寫完才會把護照資料都送到主機上
Q8. 填寫旅客資料有沒有比較快速的作法?
A8. 請參考另外一篇網誌 https://just.bengkuei.me/blog/?p=1524
先整理到這裡,有想到再補充上去
--
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