在Agoda訂房被取消訂單,退款請益 - 旅遊
By Mary
at 2023-03-12T12:46
at 2023-03-12T12:46
Table of Contents
各位前輩您們好,有事先/Agoda及上精華區查過,但沒看到相似案例
小弟昨天23:00在Agoda使用信用卡訂房,也被扣款了
https://imgur.com/wLrZrPO
但早上醒來發現Agoda於凌晨2:30有寄一封信
https://imgur.com/9OdrVWq
因為我訂的房是不可取消的,預訂完成後即不可修正或更改
詢問智能客服得到的回覆是
https://imgur.com/74oOGxe
後來打去Agoda台灣客服詢問,好像是說要等銀行授權之類的
大約要7-15天、甚至30天才能收到款項
不知道有沒有前輩遇過相似事件,很怕款項拿不回來QQ
有必要告知銀行嗎?
再請前輩們給予意見,非常感謝您們
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旅遊
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