小心RentalCars與EuropCar的收費 - 歐洲旅遊
By Ursula
at 2014-07-10T14:07
at 2014-07-10T14:07
Table of Contents
我上個月初去南法租車,於出發前已經在租車仲介RentalCars下訂單,也已經預付了六天
一萬5左右的錢,但到了尼斯火車站EuropCar車行取車時,車行卻利用各種名目變相加價
Go Zen的Full Coverage保險,我於取車跟還車時,都不知道此收費是還要另外加價,我
都以為這些保險是包含在RentalCars付費裡面了。這EuropCar就擅自用信用卡扣款374.88
歐元,所以等於這一趟六天下來,我總共附了快30000台幣,雖然後續的374.88歐元這費
用,我目前已經申請信用卡公司爭議款項,但目前還在調查中,但我有寫信給rentalCars
公司,他們客服人員居然說我於取車時就有簽收此單,所以不能要求退款,而且我簽收的
單上面顯示的是420歐元,我實在是覺得如果這間公司服務態度是這樣,那我幹嘛透過你
去跟車行租車,更何況rentalCars合約是有包含車體險,一整個就覺得我被當盤子耍,而
且EuropCars在取車與還車時並未給我任何信用卡簽單,就擅自charge我的費用。在此勸
各位棧友,這間rentalCars公司最好不要碰,他只是一間只會收錢的仲介公司,一遇到車
行跟顧客之間的爭議,就躲得遠遠的,一點想要幫你的意思都沒有,如果是這麼好做的話
,我就直接找車行出租,就不會有這種爭議,因為EuropCar線上網站是可以勾選是否需要
Go Zen的附加保險,就不會有這問題。 後續--今天有打電話給信用卡公司,她說我取車
時如果已經簽收此文件(非VISA簽單),表示授權charge,代表這費用很難申訴成功~~唉~~
只能認栽,花錢事小,但被當盤子的感覺真的很不好。各位朋友如果您真的要租車不要
跟租車仲介租,直接跟車行租才不會因小失大
--
一萬5左右的錢,但到了尼斯火車站EuropCar車行取車時,車行卻利用各種名目變相加價
Go Zen的Full Coverage保險,我於取車跟還車時,都不知道此收費是還要另外加價,我
都以為這些保險是包含在RentalCars付費裡面了。這EuropCar就擅自用信用卡扣款374.88
歐元,所以等於這一趟六天下來,我總共附了快30000台幣,雖然後續的374.88歐元這費
用,我目前已經申請信用卡公司爭議款項,但目前還在調查中,但我有寫信給rentalCars
公司,他們客服人員居然說我於取車時就有簽收此單,所以不能要求退款,而且我簽收的
單上面顯示的是420歐元,我實在是覺得如果這間公司服務態度是這樣,那我幹嘛透過你
去跟車行租車,更何況rentalCars合約是有包含車體險,一整個就覺得我被當盤子耍,而
且EuropCars在取車與還車時並未給我任何信用卡簽單,就擅自charge我的費用。在此勸
各位棧友,這間rentalCars公司最好不要碰,他只是一間只會收錢的仲介公司,一遇到車
行跟顧客之間的爭議,就躲得遠遠的,一點想要幫你的意思都沒有,如果是這麼好做的話
,我就直接找車行出租,就不會有這種爭議,因為EuropCar線上網站是可以勾選是否需要
Go Zen的附加保險,就不會有這問題。 後續--今天有打電話給信用卡公司,她說我取車
時如果已經簽收此文件(非VISA簽單),表示授權charge,代表這費用很難申訴成功~~唉~~
只能認栽,花錢事小,但被當盤子的感覺真的很不好。各位朋友如果您真的要租車不要
跟租車仲介租,直接跟車行租才不會因小失大
--
Tags:
歐洲旅遊
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