日本航空退票問題 - 東京

By Elizabeth
at 2020-02-21T18:58
at 2020-02-21T18:58
Table of Contents
原定明天22號出發到日本滑雪,
但公司昨天公告,20號後從日本出境,需要請假自我隔離14天
因此決定放棄這次的日本行。
我訂的機票是 日本航空。
去東京 o艙 經濟艙 不可退票
回台灣 I艙 商務艙 可以退票
退票規格如下
O艙
https://reurl.cc/lL3gGj
I艙
https://reurl.cc/0zY97Y
O艙無法退票,打算認賠。
I艙改票1000元,退票2000元。
我在網路上要取消訂單的時候
只有退稅金的部分,回程的商務艙沒有退費。
如下圖
https://reurl.cc/ObxG2g
我從昨天公司公告後,決定取消行程後,
打了上百通了電話,一直打不通
無法透過線上人員知道退費的詳細資訊。
請問這個退費是合理的嗎?
希望有熟悉退票的版友可以幫忙解答一下
謝謝
--
但公司昨天公告,20號後從日本出境,需要請假自我隔離14天
因此決定放棄這次的日本行。
我訂的機票是 日本航空。
去東京 o艙 經濟艙 不可退票
回台灣 I艙 商務艙 可以退票
退票規格如下
O艙
https://reurl.cc/lL3gGj
I艙
https://reurl.cc/0zY97Y
O艙無法退票,打算認賠。
I艙改票1000元,退票2000元。
我在網路上要取消訂單的時候
只有退稅金的部分,回程的商務艙沒有退費。
如下圖
https://reurl.cc/ObxG2g
我從昨天公司公告後,決定取消行程後,
打了上百通了電話,一直打不通
無法透過線上人員知道退費的詳細資訊。
請問這個退費是合理的嗎?
希望有熟悉退票的版友可以幫忙解答一下
謝謝
--
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