有關airbnb訂房問題 - 京都
By Damian
at 2016-11-17T13:02
at 2016-11-17T13:02
Table of Contents
事情是這樣,因為家族明年想去京都賞櫻,於是找airbnb訂民宿類型的房間,我們總共13
位大人2位孩童,下訂後(金額顯示臺幣)開始與房東聯繫,房東說孩童不收費,花季包棟
以12人每人每晚5000日幣計算,我就提出修改訂單申請。但是房東一直沒同意訂單修改,
直到刷卡帳單來金額是原本訂的金額,就再寫信跟房東聯絡,房東這時才說我們扣款的金
額不是以每人每晚5000去算(他系統還沒調整),我就聯繫客服查他扣的金額日幣為多少錢
(約10萬日幣),剛剛客服又聯繫我說房東有更改系統金額(每人每晚5000日幣),金額比信
用卡扣的錢多6000多元(房租+清潔費+服務費),客服請我跟房東溝通看看是否以原訂房金
額承租。想請問各位會怎麼處理,目前不考慮退訂,因為不退服務費。
--
位大人2位孩童,下訂後(金額顯示臺幣)開始與房東聯繫,房東說孩童不收費,花季包棟
以12人每人每晚5000日幣計算,我就提出修改訂單申請。但是房東一直沒同意訂單修改,
直到刷卡帳單來金額是原本訂的金額,就再寫信跟房東聯絡,房東這時才說我們扣款的金
額不是以每人每晚5000去算(他系統還沒調整),我就聯繫客服查他扣的金額日幣為多少錢
(約10萬日幣),剛剛客服又聯繫我說房東有更改系統金額(每人每晚5000日幣),金額比信
用卡扣的錢多6000多元(房租+清潔費+服務費),客服請我跟房東溝通看看是否以原訂房金
額承租。想請問各位會怎麼處理,目前不考慮退訂,因為不退服務費。
--
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