有關ESIM卡的部分,給各位一個案例參考 - 旅遊
By Jessica
at 2022-12-28T01:02
at 2022-12-28T01:02
Table of Contents
如題,我前些日子使用DJB的暢日卡ESIM,
手機在出國前不小心摔壞,
結果液晶外流手機螢幕跟FaceID直接升天,
維修破萬就算了,
連ESIM有備份卻無法移轉還原,
原因是這家公司的ESIM沒有開放移轉,
條款裡面只有寫刪除跟遺失不補發,
但沒有說手機壞掉維修被重置,
https://i.imgur.com/eBnQqdH.jpg
如圖,證明我沒有刪除,
系統有備份,但就是復原不了,
結果客服回應的內容,
「我們會極力爭取,但無法跟你保證」
有夠心寒,
出國還是買實體的,
買這種售後不理的卡,
別鬧了凸^-^凸
客服說白天會給我消息,會請主管協助爭取
有消息再跟各位分享。
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Sent from JPTT on my iPhone
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推 gunny2205:試用龜頭敲嗎?? 11/21 20:49
→ gunny2205:是 11/21 20:49
推 asprin02:樓上幹嘛自問自答 11/21 21:28
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