服務超差的大阪中O屋 - 旅遊
By Mary
at 2014-03-07T23:40
at 2014-03-07T23:40
Table of Contents
其實不知道這篇該放心得還是住宿
但是看了住宿發文規定還要附上民宿地址
真的是太怒了連網站都不想開
就決定發心得了
※注意※
此篇前端快樂的部分有推薦的民宿~
後面內容會有大量抱怨,多對話文長,不喜者請先← 感謝!!!
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這次日本京阪之旅是人生中第一次自己跟朋友出去玩
(以前都是跟家人)
也因為是第一次所以在各方面都戰戰兢兢的
這次旅程規劃是7天 前五天京都 後兩天大阪
在京都因為住的天數比較多有好好做功課
選了兩間住宿都很滿意
※交通超方便的 四條三井花園酒店 Mitsui Garden Hotel
地址: 日本〒604-8166 京都府京都市中京区 三条通烏丸西入御倉町80
電話:+81 75-256-3331
有澡堂超舒服阿阿阿 房間還有保濕機器
兩個人一個晚上平均1000/人
離四條河原町很近 走路也可以到祉園 cp值很高的飯店
※離清水寺/哲學之道/銀閣寺很近的 Rokuroku 民宿
地址: 日本〒606-8426 京都府京都市左京区鹿ヶ谷寺ノ前町61
電話:+81 75-771-6969
這是一間超溫馨的民宿
老闆超可愛 英文竟然是整趟日本行講最好的人XD
房間非常舒服 還有暖桌 可以體驗傳統日本民俗
還有免費腳踏車可以租借
平均也是兩個人一個晚上1000/人
整體來說也是五顆星 大推的住宿地方喔!!!
好!!!快樂的部分講完了
現在要來說超級超級超級憤怒的部分
當初會選中O屋是因為在背包客棧有人推他是台灣人開的民宿
(回來爬文發現有人說好像也不是台灣人開的)
因為第一次自由行想說這樣可以問旅遊資訊
但可能是在京都的住宿都太滿意了
到了大阪後心情整個一落千丈
雖然房間設備是有部分原因
但最大的原因是來自於
接洽人(暫且叫他老闆娘)的超差服務態度
當天晚上六點我們拉著行李到了中O屋
接近傍晚 大阪也是冷到不行
我們按了電鈴 對方接通了
老闆:「請問你是?」
我:『你好~我們是有預約今晚要住宿的。』
老闆:「我知道,名字是?」
這時我心裡OS:態度也太冷了吧~
我:『喔我的名字是OOO』
老闆:「嗯!你們今天是一男一女嗎?」
我:『疑~我們是兩個女生耶!』
老闆:「可是你當初訂單寫一男一女阿!」
我:『那沒關係,可能是我們寫錯了~不好意思!我們是兩個女生~』
(我以為是一男一女還要換房間,想說原來的就可以了)
老闆:「(沉默五秒)沒錯啊!我這裡訂單看到你是寫一男一女。」
我:『那是我們寫錯了~沒關係~這樣就好了!』
老闆:「不是你沒關係,是我有關係!我的被子還要重鋪耶!」
(我整個傻眼中,現在是什麼狀況?)
老闆:「你看到旁邊的門沒有?從那邊進去,鞋子放在鞋櫃上,你們房間在2樓201,
我幫妳們把房間打開了,我們晚上10:30見。」
(蛤?第一次碰到CHENCK IN老闆竟然不出現)
我:『蛤?10:30見?』
老闆:「對啊!你們10:30應該也回來了吧~」
(我還在一頭霧水中)
我:『應該吧~』
老闆:「那就10:30見。」
對話結束
第一次check in的過程完全感受不到熱情和歡迎
進門後,房子整個都是又冷又黑的,
我們摸索了一翻才找到電燈,
鞋子脫下來也要猜哪個是鞋櫃
而且找不到拖鞋!!!!!!
我整個腳都快被凍死了~
拉著行李走到樓梯更是傻眼
樓梯坡度至少約70度吧
而且又長又窄
全部都是靠我和朋友死拖活拖才把行李扛上去
還沒進房門
心裡已經有點不高興
竟然沒有人接待和導覽
彷彿來到一個鬼屋!!!!!!
打開房門後也蠻傻眼的
看過網站照片知道不大
但沒想到是那麼小
房間超冷!暖氣打開後要將近15分鐘才開始運作
棉被只有一張薄的不可思議
我真的覺得我晚上會冷死
廁所馬桶也不是免治的...(是所有民宿都這樣嗎?但我京都的是免治的耶)
一切的一切就像是火上加油
加上剛剛扛行李太累 我就坐在塌塌米上休息
朋友:「那你知道怎麼從這邊到鬧區嗎?」
我:「不知道耶!好像要搭地鐵!原本想說來要問她的」
朋友:「我覺得她態度有點差欸」
我:「對啊!我有點傻眼~而且這被子也太薄了吧!晚上我們會冷死!」
朋友:「不然我打電話給她,問她怎麼去和叫她幫我們加被子。」
過了5分鐘後,朋友上來了。
我:「怎麼樣?」
朋友:「我剛剛房子裡找不到電話!只好又跑到門口按電鈴~超冷的!
然後我剛問她要怎麼去大阪的市區~
她說她不知道我指的是哪裡!我說就是很多人逛街的地方
她問我說我不知道名字嗎?」
(因為朋友沒做功課,說不出心齋橋三個字,
但就我做功課的認知,大阪通常很多人會逛的地方應該只有梅田或心齋橋吧@@)
朋友:「然後我問她這裡是新大阪嗎?他說這裡通通是大阪地區。」
我:「可是我們的下一站不是新大阪嗎?」
(我們位在東三國站)
朋友:「不知道阿,她就說這不是新大阪~」
我:「那後來咧?她有說怎麼去嗎?」
朋友:「有啦,她最後有說,至於被子她說那是因為我們寫一男一女才是一張大被子,
如果是兩個女生是兩張被子。」
我:「可即使我是情侶來,這一張被子我還是會冷死啊!!」
為了不讓負面情緒不斷提升,我們決定立刻前往心齋橋吃點好料轉換心情。
沒想到,從中野屋到心齋橋,從走路到等地鐵到目的地,要15~30分鐘。
但我記得網站上不是寫交通便利嗎!!我以為是5~10分鐘就可以到心齋橋了...
現在重看她網站寫的交通便利,原來是地下鐵到民宿很方便,而不是到心齋橋。
到了心齋橋解決掉晚餐後,
我們逛著逛著逛到了大阪花園難波飯店。
因為考慮到我們回程當天是樂桃的首發航班,怕從民宿拉行李到車站,
再從車站到空港會花太多時間而且要超早出門,於是我們想說換一個近一點的飯店。
況且每次地下鐵一趟車費也要300多日幣(印象中),想到這我們就決定換飯店了。
訂好花園飯店後,我們又逛了一下看時間差不多快10點就回民宿了。
一到民宿,我們上去整理行李,發現床鋪已經換好了~
老闆看到我們就叫我們下樓結帳。
以下對話非常鬼打牆...
我:『不好意思~我們今天晚上不住這裡了!』
老闆:「(愣了一秒)好~我帶你來看這張!」
(上面寫如中途退房要負擔50%的營業損失)
我:『這我知道!』
老闆:「可以請問一下你們已經領了鑰匙了,為什麼不住了嗎?」
我:『因為我覺得交通沒有想像中的方便耶』
講到這,老闆突然抓狂。
老闆:「什麼叫交通不方便?你自己想住心齋橋就說~不要跟我說我們交通不方便!」
我:『(覺得莫名其妙)因為從這裡到心齋橋還要5.6站的距..』
老闆:「(打斷我說的話)你想住在那邊就說!不要說我們交通不方便!」
我:『(也火了)但從這邊到心齋橋的確要5.6站的距離阿!
我們後天是樂桃首班飛機,從這邊過去我們怕來不及~』
老闆:「那跟我沒關係!你不要說我們交通不方便!而且我們網站上都有寫」
(事後看網站根本沒寫怎麼到心齋橋)
我:『好!沒關係!我們可以算錢了嗎?』
老闆:「你可以不要一直說沒關係沒關係嗎?那是你的口頭禪嗎?
你心裡明明就有關係,你為什麼還要假裝沒關係?」
(靠!!你住海邊阿?也管太寬了吧?我心裡怎麼想乾你屁事?)
我:『我不想跟你辯了,我們可以算錢了嗎?』
老闆:「WOW~WOW~WOW~妳不要說辯喔!是妳一副要吵架的樣子。」
(我真的是快崩潰了!到底要怎樣啦~)
後來好不容易坐下來算錢了
最後他說我們領了鑰匙就算住一晚了,所以總共要付一天半的錢(我們訂兩天)
我真的是懶得跟她多說,錢付一付就趕緊走人了。
要走之前,她還問我們說
「你們樂桃的飛機是早上幾點?」
我:『8:30 我們到香港』
老闆:「應該是8:50不是嗎~」(很機的的口吻)
我:『可能吧~我也記不太清楚!』(後來事實證明是8:30!!她有事嗎?)
老闆:「而且你們原本是打算趁我還沒回來就拉著行李走人了嗎?」
(靠~真的很愛計較耶!!誰心眼跟妳一樣小啦!!)
我:『我們不是約10:30嗎?我們是算好時間回來的~』
最後我們就像被鬼追一樣飛也似的離開了民宿
但自由行的最後幾天心情完全被打壞
沒有好好做功課我們也有疏失
但有必要那麼不親切嗎?
當初會選也是以為台灣人對台灣人會一見如故~
沒想到是更加計較!!!
且中O屋一個晚上是1000/人
而離心齋橋五分鐘的花園飯店一個晚上也是1000/人
我常去日本的朋友還說
明明飯店跟民宿差不多價錢
搞不懂我為什麼要去受氣XD (原本想說去體驗民情~)
回來看ptt後才發現中O屋的評價真的很兩極
但我親身體驗的經驗是
千萬不要住!!!!!!!!!!
以上
謝謝大家看完我長長的抱怨文~
--
推 zsp7009:我會久棄赤雷巨龍 = = 巨龍配E好吃兵 轉雷書闇牙或三明01/19 16:20
→ zx97009:各位觀眾 五陣太01/19 16:21
→ zsp7009:後期會出個鬼撤國綱類的 配個水計走半輔助01/19 16:21
→ zsp7009:我好像推錯文了 = = 原PO幫我刪掉第二行01/19 16:22
→ zsp7009:等等不對.....二樓是zx9= =01/19 16:23
--
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