未收到訂房確認回覆的處理方式 - 旅遊

By Lily
at 2023-06-04T11:47
at 2023-06-04T11:47
Table of Contents
各位版友好,一個狀況想詢問大家的處理方式,不想當個失格旅人QQ
因為臨時起意要出發去日本,大概一週前透過agoda訂了飯店,爬文看了很多agoda到現場
才發現沒有訂單資訊的前車之鑑,5/31用英文mail發給飯店希望確認訂單,隔一天沒有收
到回覆,又用日文再寄了一封,並且在agoda留言給飯店,到6/2還是沒收到任何回覆,因
為下周就要出發了,緊急的又訂了一間其他飯店,發mail給第二間飯店也很快回應了訂單
確認,沒想到在我要在agoda取消第一間飯店的時候飯店回信了。
雖然agoda的扣款日期是6/8,我實際上退了之後平台費用也顯示為0,但對飯店方還是覺
得抱歉,後來我也直接寄了mail給飯店方確認取消並表示抱歉,很妙的是飯店房這次沒幾
個小時就回覆有收到agoda的取消通知。
自認處理的不是很好,因此想問一下大家在處理上有沒有更好的方式,另外想確認訂房有
沒有更快的方式(白金秘書現在好像不能受理非透過白金秘書訂房的case了),還有日本
飯店回覆mail 時間大約多久算正常呢?
--
因為臨時起意要出發去日本,大概一週前透過agoda訂了飯店,爬文看了很多agoda到現場
才發現沒有訂單資訊的前車之鑑,5/31用英文mail發給飯店希望確認訂單,隔一天沒有收
到回覆,又用日文再寄了一封,並且在agoda留言給飯店,到6/2還是沒收到任何回覆,因
為下周就要出發了,緊急的又訂了一間其他飯店,發mail給第二間飯店也很快回應了訂單
確認,沒想到在我要在agoda取消第一間飯店的時候飯店回信了。
雖然agoda的扣款日期是6/8,我實際上退了之後平台費用也顯示為0,但對飯店方還是覺
得抱歉,後來我也直接寄了mail給飯店方確認取消並表示抱歉,很妙的是飯店房這次沒幾
個小時就回覆有收到agoda的取消通知。
自認處理的不是很好,因此想問一下大家在處理上有沒有更好的方式,另外想確認訂房有
沒有更快的方式(白金秘書現在好像不能受理非透過白金秘書訂房的case了),還有日本
飯店回覆mail 時間大約多久算正常呢?
--
Tags:
旅遊
All Comments

By Blanche
at 2023-06-05T14:35
at 2023-06-05T14:35

By Heather
at 2023-06-06T17:23
at 2023-06-06T17:23

By Adele
at 2023-06-07T20:11
at 2023-06-07T20:11

By Kyle
at 2023-06-08T22:59
at 2023-06-08T22:59

By Queena
at 2023-06-10T01:46
at 2023-06-10T01:46

By Zanna
at 2023-06-11T04:34
at 2023-06-11T04:34

By Hedda
at 2023-06-12T07:22
at 2023-06-12T07:22

By Hedwig
at 2023-06-13T10:10
at 2023-06-13T10:10

By Quintina
at 2023-06-14T12:58
at 2023-06-14T12:58

By James
at 2023-06-15T15:46
at 2023-06-15T15:46

By Donna
at 2023-06-14T20:15
at 2023-06-14T20:15

By Valerie
at 2023-06-15T23:03
at 2023-06-15T23:03

By Emily
at 2023-06-14T20:15
at 2023-06-14T20:15

By Elvira
at 2023-06-15T23:03
at 2023-06-15T23:03

By Una
at 2023-06-14T20:15
at 2023-06-14T20:15

By Edwina
at 2023-06-15T23:03
at 2023-06-15T23:03

By Olive
at 2023-06-14T20:15
at 2023-06-14T20:15

By Kumar
at 2023-06-15T23:03
at 2023-06-15T23:03

By Dorothy
at 2023-06-14T20:15
at 2023-06-14T20:15

By Ula
at 2023-06-15T23:03
at 2023-06-15T23:03

By Caroline
at 2023-06-14T20:15
at 2023-06-14T20:15

By Margaret
at 2023-06-15T23:03
at 2023-06-15T23:03

By Hedwig
at 2023-06-14T20:15
at 2023-06-14T20:15

By Rachel
at 2023-06-15T23:03
at 2023-06-15T23:03

By Wallis
at 2023-06-14T20:15
at 2023-06-14T20:15

By Candice
at 2023-06-15T23:03
at 2023-06-15T23:03

By Xanthe
at 2023-06-14T20:15
at 2023-06-14T20:15

By Damian
at 2023-06-15T23:03
at 2023-06-15T23:03

By Connor
at 2023-06-14T20:15
at 2023-06-14T20:15

By Skylar DavisLinda
at 2023-06-15T23:03
at 2023-06-15T23:03

By Jake
at 2023-06-14T20:15
at 2023-06-14T20:15

By Linda
at 2023-06-15T23:03
at 2023-06-15T23:03

By Sierra Rose
at 2023-06-14T20:15
at 2023-06-14T20:15

By Yedda
at 2023-06-15T23:03
at 2023-06-15T23:03

By Steve
at 2023-06-14T20:15
at 2023-06-14T20:15

By Erin
at 2023-06-15T23:03
at 2023-06-15T23:03

By Joseph
at 2023-06-14T20:15
at 2023-06-14T20:15

By Thomas
at 2023-06-15T23:03
at 2023-06-15T23:03

By Genevieve
at 2023-06-14T20:15
at 2023-06-14T20:15

By Rachel
at 2023-06-15T23:03
at 2023-06-15T23:03

By Puput
at 2023-06-14T20:15
at 2023-06-14T20:15

By Eartha
at 2023-06-15T23:03
at 2023-06-15T23:03

By Selena
at 2023-06-14T20:15
at 2023-06-14T20:15

By Connor
at 2023-06-15T23:03
at 2023-06-15T23:03

By Steve
at 2023-06-14T20:15
at 2023-06-14T20:15

By Selena
at 2023-06-15T23:03
at 2023-06-15T23:03

By Edith
at 2023-06-14T20:15
at 2023-06-14T20:15

By Oliver
at 2023-06-15T23:03
at 2023-06-15T23:03

By Enid
at 2023-06-14T20:15
at 2023-06-14T20:15

By Hedy
at 2023-06-15T23:03
at 2023-06-15T23:03

By Lily
at 2023-06-14T20:15
at 2023-06-14T20:15

By Poppy
at 2023-06-15T23:03
at 2023-06-15T23:03

By Elvira
at 2023-06-14T20:15
at 2023-06-14T20:15

By Poppy
at 2023-06-15T23:03
at 2023-06-15T23:03

By Bennie
at 2023-06-14T20:15
at 2023-06-14T20:15

By Frederica
at 2023-06-15T23:03
at 2023-06-15T23:03

By Aaliyah
at 2023-06-14T20:15
at 2023-06-14T20:15

By Rebecca
at 2023-06-15T23:03
at 2023-06-15T23:03

By Todd Johnson
at 2023-06-14T20:15
at 2023-06-14T20:15

By David
at 2023-06-15T23:03
at 2023-06-15T23:03

By Gilbert
at 2023-06-14T20:15
at 2023-06-14T20:15

By Hardy
at 2023-06-15T23:03
at 2023-06-15T23:03

By Damian
at 2023-06-14T20:15
at 2023-06-14T20:15

By Christine
at 2023-06-15T23:03
at 2023-06-15T23:03

By Linda
at 2023-06-14T20:15
at 2023-06-14T20:15

By Blanche
at 2023-06-15T23:03
at 2023-06-15T23:03

By Charlie
at 2023-06-14T20:15
at 2023-06-14T20:15

By Jessica
at 2023-06-15T23:03
at 2023-06-15T23:03

By Sarah
at 2023-06-14T20:15
at 2023-06-14T20:15

By Suhail Hany
at 2023-06-15T23:03
at 2023-06-15T23:03

By Eden
at 2023-06-14T20:15
at 2023-06-14T20:15
Related Posts
日本有附汽座的計程車嗎

By Hazel
at 2023-06-04T02:22
at 2023-06-04T02:22
半天離開韓國 海關

By Donna
at 2023-06-04T01:58
at 2023-06-04T01:58
東京8天行程請益

By Callum
at 2023-06-03T22:36
at 2023-06-03T22:36
神奈川 三浦半島 城ケ島サンゴ荘(推薦)

By Erin
at 2023-06-03T19:24
at 2023-06-03T19:24
河口湖住宿請益

By Kristin
at 2023-06-03T17:41
at 2023-06-03T17:41