沖繩租車經驗分享 - 旅遊
By Carolina Franco
at 2018-12-26T11:30
at 2018-12-26T11:30
Table of Contents
九月底的時候第一次規劃沖繩旅遊
之前在東京有租過Toyota rent的經驗
訂車前看到其他某一社團裡大推OTS
便毫不猶豫的訂了OTS
後來才發現
原來,那個社團中是不能說OTS的壞話
我總共訂了2台車(共7大2小)分兩筆單下單
9/15 10:30 DFS取車
9/18 10:30 DFS還車
在出發前一週
其中一筆單收到了更改營業所取車通知
因預約DFS的人數太多了
是否能改到泊營業所取車
但會提供一台計程車載我們到泊站
所以我就去電客服詢問
我們一共有兩台車,是否能一同更改
客服說可以更改,但還是只能派一台計程車
且計程車只能載駕駛過去
乘客請在飯店等
好,這我們也接受了,最後兩個駕駛過去
我們大約10:20到泊營業所抽號碼牌
但是等到快11點才幫我們辦理
辦理的日本職員從頭到尾也都沒說話
打完租車資料後還把筆用丟的要我簽名
目前時間大約11:10了
但上面的還車時間依舊是原本的10:30
(因租車24小時為一天)
然後我現場跟他反應現在已經11:10
還車時間是否應該要往後延
我就聽到職員很不耐煩的嘆一口氣
才在訂單上劃掉改過新時間
後來的訂單完成後又要走10分鐘取車
到達後又等了10分鐘等前面的取車完
拖一拖大約11:40才從營業所離開
對比之前在東京Toyota rent經驗
10點一到,職員就把車準備好
只要大約10分鐘手續辦好就能離開了
到底是OTS是這樣
還是沖繩的租車大家都是一樣呢?
另外,我覺得應該能開放一個專用櫃檯
給自願從其他營業所更改過來的顧客
這樣可以加快取車時間
結論是說下次絕對不會選OTS了
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Sent from JPTT on my Samsung SM-N960F.
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