烏來-湯館 訂房被掛兩次電話 - 溫泉
By Robert
at 2013-12-23T17:04
at 2013-12-23T17:04
Table of Contents
縣市、泉區：烏來
溫泉提供業者：烏來-湯館 新北市烏來區烏來村溫泉街86巷10號
抱怨種類(服務、訂房、衛生、設備...)：服務
事發過程：
在GOMAJI上買了住宿泡湯卷,今天打去訂房,櫃台告知目前全都額滿
到截止日期只剩下某幾天可以
我接著詢問如果這幾天都無法這樣不就無法使用此卷
櫃台就開始態度非常差的說"不高興可以不要來..." 接著就把電話直接掛斷了
對於只是想知道票卷使用的消費者而言,這樣的服務態度實在很不舒服
於是我再次致電 表示希望找主管反映這樣的狀況
櫃檯就說: 我就是主管 我表示希望找其他人反映這件事情
櫃台又說: 我就是老闆!
我: 只是要詢問住房,你不需要用這種態度
櫃台: 那我乾脆把全湯屋的時間都留給你好了
我: 可以的話當然好啊!
櫃台: 相不相信我敢掛你電話
櫃台: 掛斷again...
我沒有去過此湯屋 當初購買票卷也是抱著期待想好好去放鬆一下
但是光電話接洽就可以得到如此的服務實在令人驚艷
沒去過所以無法評斷湯屋的好壞 但是光服務就讓我不敢踏入此店一步了
給大家參考
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溫泉
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