要注意Agoda延後付款可能會多扣錢 - 旅遊
By Iris
at 2016-11-13T22:35
at 2016-11-13T22:35
Table of Contents
提醒大家要保留訂房時的信件,因為被多扣款需要自己舉證
用過agoda訂房很多次, 有使用立即付款也用過延後付款
這次訂日本的飯店使用了延後付款,
訂單也提示了在某日會以台幣收取等值的日元(沒有提到美金)
而到了扣款日,卻被多收了1000台幣,可是這段時間日幣是貶值的
於是向客服反應,我需要舉證回信
感覺就是看我有多少證據才會退我錢
隔幾天客服回信說他們是以美金計價的
並要退我700台幣,我就不知道為什麼了
算了一下,原來agoda匯率竟用33.3計算
但當時匯率才31.6
這點他就沒有解釋為什麼了
雖然反應過後, agoda將優惠我下一筆訂單10%off, 我不確定會不會繼續使用
但我希望跟有使用的訂房者提醒一下
1. 請保留當時訂單的詳細內容(之後系統是看不到的,直接寫付了多少台幣)
2. 即使訂單寫以台幣收取等值日圓,也是有可能會被以美元計價
3. 請注意匯率換算是否不合理.
--
用過agoda訂房很多次, 有使用立即付款也用過延後付款
這次訂日本的飯店使用了延後付款,
訂單也提示了在某日會以台幣收取等值的日元(沒有提到美金)
而到了扣款日,卻被多收了1000台幣,可是這段時間日幣是貶值的
於是向客服反應,我需要舉證回信
感覺就是看我有多少證據才會退我錢
隔幾天客服回信說他們是以美金計價的
並要退我700台幣,我就不知道為什麼了
算了一下,原來agoda匯率竟用33.3計算
但當時匯率才31.6
這點他就沒有解釋為什麼了
雖然反應過後, agoda將優惠我下一筆訂單10%off, 我不確定會不會繼續使用
但我希望跟有使用的訂房者提醒一下
1. 請保留當時訂單的詳細內容(之後系統是看不到的,直接寫付了多少台幣)
2. 即使訂單寫以台幣收取等值日圓,也是有可能會被以美元計價
3. 請注意匯率換算是否不合理.
--
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