請益日本演唱會取消的退款問題 - 旅遊
By Quintina
at 2020-04-21T02:10
at 2020-04-21T02:10
Table of Contents
先前在e+購入的日本演唱會票券今天收到演出中止通知,
當初是ファミリーマート(Family)超商付款,選擇Family領實體票 (還沒領票)。
原本預定五月再到日本的,結果疫情的關係整個被取消,
身處疫情搖滾區的我,接下來半年(甚至一年?)應該都無法過去了...
所以就算請人幫我收e+寄的郵便振替払出証書(退款證明),
看說明應該是要本人才能去郵局用退款證明領回退款(6個月內)。
因此就想是不是直接請在日本的人/朋友幫忙去超商領實體票,
然後直接在超商幫我退款,這樣比較方便?
另外就是,活動/演唱會宣布取消的情況下,還能領票嗎?
原本有想求助e+客服,但是看到官網宣布5/6之後才會有人上班,
所以想要請問是否有板友有經驗可以分享?
第一次遇到演唱會中止日本旅遊被取消,整個超沮喪計畫一團亂,
如果有哪邊有誤解,還請有經驗的板友多指教!
如果有違板規還煩請告知,謝謝~
*e+退款步驟說明: https://eplus.jp/sf/refund1
--
當初是ファミリーマート(Family)超商付款,選擇Family領實體票 (還沒領票)。
原本預定五月再到日本的,結果疫情的關係整個被取消,
身處疫情搖滾區的我,接下來半年(甚至一年?)應該都無法過去了...
所以就算請人幫我收e+寄的郵便振替払出証書(退款證明),
看說明應該是要本人才能去郵局用退款證明領回退款(6個月內)。
因此就想是不是直接請在日本的人/朋友幫忙去超商領實體票,
然後直接在超商幫我退款,這樣比較方便?
另外就是,活動/演唱會宣布取消的情況下,還能領票嗎?
原本有想求助e+客服,但是看到官網宣布5/6之後才會有人上班,
所以想要請問是否有板友有經驗可以分享?
第一次遇到演唱會中止日本旅遊被取消,整個超沮喪計畫一團亂,
如果有哪邊有誤解,還請有經驗的板友多指教!
如果有違板規還煩請告知,謝謝~
*e+退款步驟說明: https://eplus.jp/sf/refund1
--
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旅遊
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