買機票打錯名字.... - 關西

By Selena
at 2018-08-16T20:06
at 2018-08-16T20:06
Table of Contents
大家好,小弟我跟朋友預計在10/1~10/7去關西玩,在網站買好後去信箱收機票,發現我
很智障的把朋友的名字打錯(AN打成NA.....)
馬上聯絡客服後,也把正確的姓名拼音給他後,今天回電給我了,會收取一筆不便宜的手
續費(這我還ok畢竟自己蠢)我同意後他說會開始跑流程。
但是剛剛又打給我,跟我說回程的班機那個艙等沒位子了,所以會再跟航空(華航)聯絡
看怎麼處理.....?
因為客服不是說普通話,我也聽的不是很明白,我又問了一次我要改名跟還有沒有位子有
何關係.....?當初買了不是就有位子嗎?還是重複我說跟航空公司聯絡後才會聯絡我...
.
請問大家,這種情況是正常的嗎?謝謝大家
--
很智障的把朋友的名字打錯(AN打成NA.....)
馬上聯絡客服後,也把正確的姓名拼音給他後,今天回電給我了,會收取一筆不便宜的手
續費(這我還ok畢竟自己蠢)我同意後他說會開始跑流程。
但是剛剛又打給我,跟我說回程的班機那個艙等沒位子了,所以會再跟航空(華航)聯絡
看怎麼處理.....?
因為客服不是說普通話,我也聽的不是很明白,我又問了一次我要改名跟還有沒有位子有
何關係.....?當初買了不是就有位子嗎?還是重複我說跟航空公司聯絡後才會聯絡我...
.
請問大家,這種情況是正常的嗎?謝謝大家
--
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關西
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