遺落物品在飯店~〃~? - 旅館
By Linda
at 2017-09-04T09:50
at 2017-09-04T09:50
Table of Contents
因前幾日入住北投山樂溫泉並於隔天中午退房後,遺失一袋價值上千的免稅品(一部分幫
親友買的)。
直至22:00左右回到家才發現物品遺漏在旅館232號房的衣櫃內(因飯店可櫥物櫃子僅衣
櫃+親手放進去的,所以非常肯定物品所在位置)。
但22:00打去飯店時,飯店表示因房務人員已下班+房間內已有房客入住故不便查找,雖
然後來再打一通電話過去時對方有請值班人員去電請目前入住的客人再看看櫃子內,但據
說沒任何發現@@
目前已請飯店隔天一早客人退房後在再幫忙找找看,及詢問當日房務人員是否有撿到。
比較納悶的是我們確實蠻肯定物品遺落在那個房號的那個位置,但不知為何12:00退房後
到18:00之間清潔人員都沒發現有遺落物?(因有寄放行李,因此退房後18:00有再回去
領行李)。
更納悶的是因為衣櫃內有一個衣架被拿出來晾衣服,且我們並未主動歸位衣架,理論上房
務若有整理房間應該會把衣架歸回衣櫃,過程中應該自然會發現衣櫃內有客人遺落物品(
很大一袋)。
目前除了請飯店幫忙找尋外 ,家人考慮可能會在居住地附近警局報案遺失(但旅館和住
家不同縣市)。
不知大家有沒有遇過這種情形?自己非常確認物品遺落在飯店但飯店端說找不到的狀況?
謝謝
--
親友買的)。
直至22:00左右回到家才發現物品遺漏在旅館232號房的衣櫃內(因飯店可櫥物櫃子僅衣
櫃+親手放進去的,所以非常肯定物品所在位置)。
但22:00打去飯店時,飯店表示因房務人員已下班+房間內已有房客入住故不便查找,雖
然後來再打一通電話過去時對方有請值班人員去電請目前入住的客人再看看櫃子內,但據
說沒任何發現@@
目前已請飯店隔天一早客人退房後在再幫忙找找看,及詢問當日房務人員是否有撿到。
比較納悶的是我們確實蠻肯定物品遺落在那個房號的那個位置,但不知為何12:00退房後
到18:00之間清潔人員都沒發現有遺落物?(因有寄放行李,因此退房後18:00有再回去
領行李)。
更納悶的是因為衣櫃內有一個衣架被拿出來晾衣服,且我們並未主動歸位衣架,理論上房
務若有整理房間應該會把衣架歸回衣櫃,過程中應該自然會發現衣櫃內有客人遺落物品(
很大一袋)。
目前除了請飯店幫忙找尋外 ,家人考慮可能會在居住地附近警局報案遺失(但旅館和住
家不同縣市)。
不知大家有沒有遇過這種情形?自己非常確認物品遺落在飯店但飯店端說找不到的狀況?
謝謝
--
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旅館
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