酷航可以自行退款(條件限定) - 旅遊

我本來訂了5月底去札幌的機票, 今天凌晨收到以下mail, 重點摘錄如下:

We have heard your feedback, and have enhanced our “Manage My Booking”
portal on the website to include a self-service refund button. This option
will be available for bookings made on/before 15 March 2020, for travel
before 31 May 2020 so you do not have to contend with the longer than usual
waiting times.

Please proceed with the prompts and we will do our best to process the refund
in the form of Scoot vouchers within 30 business days.


大致是說3/15前的預訂, 在5/31日前的旅程都可以自行到官網申請退費(酷航優惠券)

不過我剛剛一直沒辦法進入SCOOT官網..一直呈現當機..


--