酷航訂票顯示成功 隔天客服說失敗 - 旅遊
By Barb Cronin
at 2015-09-02T11:21
at 2015-09-02T11:21
Table of Contents
大家好
我在昨天酷航周優惠7點多的時候訂了9/10兩張來回機票
什麼資料都填妥了 卡也刷了
最後網站出現您已成功預訂機位的畫面
http://i.imgur.com/zI7ivnK.jpg (出現當下我就用手機拍下留存)
http://i.imgur.com/tBG7CQo.jpg
昨天遲遲沒收到e-mail 網站也寫說24小時以內會收到 我也不疑有他
用預定代碼跟e-mail查詢訂單都出現網站錯誤(非查詢不到訂單)
結果今天早上覺得不對 打電話去詢問客服
結果客服跟我說訂票失敗 應該是刷卡失敗......
但我昨天訂票時到刷卡都沒顯示失敗要重刷之類的 最後網站還出現預定成功
然後我問客服該怎麼辦 客服就叫我自己去跟銀行端反應
現在我也不知道該怎麼辦 只能默默重新訂票了嗎....QQ
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旅遊
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By Mary
at 2015-09-02T13:36
at 2015-09-02T13:36
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at 2015-09-03T01:51
at 2015-09-03T01:51
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at 2015-09-08T01:35
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at 2015-09-19T23:42
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at 2015-09-24T16:32
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