關於訂票網來信要求歸還退費 - 旅遊
By Ina
at 2020-04-18T04:33
at 2020-04-18T04:33
Table of Contents
以下問題不知道能否在本版詢問,如有違規請告知,本人會馬上移除
本人1月份在trip.com訂購2/27高雄-大阪,3/3大阪-高雄回的雙人來回機票,含附加行李
共21480。因為肺炎疫情關係,2月初就開始跟trip接洽退票事宜,陸續跟不同客服對話了
多次,都是以不符合航空空司政策不給退費,最後還是健康為重,還是於官網上申請了退
票,2萬多元原本就打算放生了。
https://i.imgur.com/ItF86e5.jpg
3/13號卻收到官方來信,已將申請退票的款項退刷,真是又驚又喜,撿回來17474+926的
退刷,原購買的行李額4006無法退我也沒差了。
https://i.imgur.com/B027Pu8.jpg
https://i.imgur.com/kR6aHgt.jpg
昨日4/17又收到trip的來信,原本退的機票其實我應該是拿不到錢的,因為trip他們的作
業疏失才退刷了17474+926的金額給我,現在要求我要歸還這些費用。因為沒遇過這種問
題,所以發文問問網友的意見,如果不理會他們我會不會有什麼法律上的問題呢,還是我
該怎麼做比較好,麻煩各位給點意見了,謝謝!
https://i.imgur.com/4WoXYUf.jpg
--
本人1月份在trip.com訂購2/27高雄-大阪,3/3大阪-高雄回的雙人來回機票,含附加行李
共21480。因為肺炎疫情關係,2月初就開始跟trip接洽退票事宜,陸續跟不同客服對話了
多次,都是以不符合航空空司政策不給退費,最後還是健康為重,還是於官網上申請了退
票,2萬多元原本就打算放生了。
https://i.imgur.com/ItF86e5.jpg
3/13號卻收到官方來信,已將申請退票的款項退刷,真是又驚又喜,撿回來17474+926的
退刷,原購買的行李額4006無法退我也沒差了。
https://i.imgur.com/B027Pu8.jpg
https://i.imgur.com/kR6aHgt.jpg
昨日4/17又收到trip的來信,原本退的機票其實我應該是拿不到錢的,因為trip他們的作
業疏失才退刷了17474+926的金額給我,現在要求我要歸還這些費用。因為沒遇過這種問
題,所以發文問問網友的意見,如果不理會他們我會不會有什麼法律上的問題呢,還是我
該怎麼做比較好,麻煩各位給點意見了,謝謝!
https://i.imgur.com/4WoXYUf.jpg
--
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