venere訂房 緊急!!!求求大家幫忙一下 - 荷蘭

我不太明白推文說的，特價意思，但我看到信用卡旁那一格是寫沒預付

這是我訂房後收到的回信
最新的回覆，他現在說，還是要扣我第一天的房價，168歐

所以你是說他上面寫的是"special offer"，是這個東西嗎
但我再訂房的過程，上面寫的 不是pre paid，

我還是不了我哪一步錯了

Your reservation has been confirmed. Reservation number: IHR7397454Hotel:
Hotel MaxCity: Amsterdam We suggest printing a copy of this email and
bringing it with you to the hotel.
----------------------------------------------------------------------Reservation
Summary----------------------------------------------------------------------
NAME: 消掉 EMAIL: 消掉 RESERVATION NUMBER:
IHR7397454RESERVATION STATUS: confirmed CHECK-IN DATE: 30 October
2009CHECK-OUT DATE: 31 October 2009NUMBER OF NIGHTS: 1 ROOMS BOOKED:1
Double/Twin Special offer non refundable Daily total 30/10/2009 84.00 EUR
84.00 EUR Total price : 84.00 EUR
----------------------------------------------------------------------Contact
Information of the Hotel Hotel
Max----------------------------------------------------------------------
Hotel Hotel MaxADDRESS: Hemonystraat 7CITY: Amsterdam Hotel EMAIL:
[email protected]: +31-20-3795305FAX: +31-20-4701951
----------------------------------------------------------------------Price,
Deposit and
Payment----------------------------------------------------------------------
TOTAL PRICE: 84.00 EUR INCLUDED/NOT INCLUDED IN THE PRICEParking is not
included in the price and costs €18,10 per day.Children until 1 year old may
share their parents' bed free of charge.Breakfast is included in the price.
Your credit card will not be charged by Venere.com. Payment is to be made
directly to the hotel at the end of your stay. If the property requires a
deposit or advanced payment, this information will be indicated in the
following section.
----------------------------------------------------------------------Cancellation
Policy -
Penalty----------------------------------------------------------------------
You may cancel the reservation without being charged the penalty indicated by
the property by: FRIDAY, OCTOBER 09, 2009 at 23:59 (GMT +2h) You cannot
cancel your reservation if you selected and booked a room indicated as
"PREPAID/NOT REFUNDABLE". Venere.com never charges a penalty for
cancellations.The Hotel Hotel Max has the right to charge a penalty for
cancellation requests made after the deadline indicated above and/or if you
do not follow the instructions specified in the section "How to Cancel Your
Booking". If cancelled up to 20 days before date of arrival, no fee will be
charged. If cancelled up to 14 days before date of arrival, 25 % of all
nights will be charged.If cancelled up to 10 days before date of arrival, 50
% of all nights will be charged. If cancelled up to 5 days before check in,
full amountreservation will be charged. FULL AMOUNT CHARGED 20 DAYS IN
ADVANCE.NON REFUNDABLE ROOMS WILL BE CHARGED DIRECTLY.Room price does NOT
include the 5% of local city tax (on total a
----------------------------------------------------------------------How to
Cancel Your
Booking----------------------------------------------------------------------
Please access your reservations at the following address:
https://secure.venere.com/user/index.jsp?pid=7397454&lg=zh&ref=0 Insert your
registered email address and the password sent to you and follow the
cancellation procedure.Venere.com does not accept cancellation requests sent
via email to our Customer Service Department, even if the request is sent
before the cancellation policy expires. All cancellations need to be made
following the above instructions.
----------------------------------------------------------------------Additional
Information on the Hotel Hotel
Max----------------------------------------------------------------------
Hotel Hotel Max WEB PAGE:http://www.venere.com/hotel/index.php?htid=238001
CHECK-IN & CHECK-OUTCheck-in: the rooms are available at any time after 2
p.m.Check-out: it is necessary to leave the rooms not later than 11 a.m.
Please note: this property does not accept American Express cards. HOW TO
REACH THE PROPERTYBy airplaneFrom the Schiphol International Airport: take
the train to Amsterdam Central Station or RAI, then tram line 4 and get off
at the Stadhouderskade or Albert Cuypmarket stop. Hotel Max lies 150 metres
/492 feet) from the bus stop. By trainFrom Central Station: take tram line 4
or 25 and get off at Stadhouderskade or Albert Cuypmarket stop. Hotel Max
lies 150 metres (492 feet) from the bus stop.
---------------------------------------------------------------------- Feel
free to contact us should you have further requests or suggestions at our
email address:[email protected] Please remember to always indicate
your reservation number. Thank you for using Venere.com, The Venere.com team
--Venere Net S.p.A. with sole shareholderVia della Camilluccia 693, Rome,
ItalySubject to the direction and coordination of Hotels.com LP Corporate
capital € 1.120.600 (fully paid in) Fiscal Code and VAT number 05649781001
REA: Roma 910870 Email: [email protected]





※ 引述《kanbai (UK)》之銘言：
: 我訂的日期是9/25 到9/29，沒有超過他訂的取消期
: 各位網友，求求你們確認一下…我有做錯嗎
: 不知我是哪一個細節做錯了
: 我也是在venere定房
: 在定hostel max 荷蘭 阿姆斯特丹
: 呈現出我己定房付費
: 他說我有按pre-paid
: 但是我其他定房也是用一樣的呈序，都沒問題
: 沒一個是pre paid的
: 我從上星期定完後，發現定錯要取消，就不行了，立即寫信向venere詢問
: 但他們說是我的問題
: hostel max http://www.venere.com/hotels/amsterdam/hotel-max/
: 而從星期一到昨天我也和hotel max 回覆，他們說不行
: 我幫家人定和我們己，一共3個人600多歐，5天
: 他說不能退費
: 我這個一星期完全不能睡好，一直在想解決方式
: 我簽證 這星期五才要去辦
: 我愈想愈奇怪，我真得訂別定沒問題
: 再訂一次，結果更慘，又和之前的結果一樣，
: 但這次我有錄影下來， 留下証據
: 但裡面有我輸入卡號，名字的過程，不方便公開讓大家看
: 我該怎麼辦~~~~~~~~~~~~~~~~~~~~~~~~~~~
: ※ 編輯: kanbai 來自: 129.234.121.210 (08/27 16:56)
: → kanbai:再加上我昨天又試了2次現在700多歐了 08/27 16:57
: 推 cloudysky:有的時候房價是特價, 會有些說這個價錢是要pre-paid 08/27 18:56
: → cloudysky:而且不能取消 會不會是你按到那個? 你應該有venere 08/27 18:56
: → cloudysky:給的confirmation email吧, 上面應該會有詳細的說明 如 08/27 18:56
: → cloudysky:email上面也是說可以cancel, 就不是你的問題了 08/27 18:57
: → cloudysky:還有飯店說的很奇怪 除非他這個真的是促銷不能取消, 不 08/27 18:57
: → cloudysky:依照規矩是可以取消但是扣錢的..不過我看他網上有說若你 08/27 18:58
: → cloudysky:按到的是pre paid就不能取消退錢 我覺得你可能按到那個 08/27 18:58
: → cloudysky:我知道你說你定的程序是一樣的 但是事實上我之前訂過發 08/27 18:59
: → cloudysky:他那種不能取消的特價也是一樣在同一頁出現, 也代表可 08/27 18:59
: → cloudysky:能你會看到兩三個選項 不同價錢. 你沒仔細看旁邊的注解 08/27 18:59
: → cloudysky:可能就按了(因為跟其他程序還是一樣的 只是剛好此旅館有 08/27 19:00
: → cloudysky:這種不能取消的特價方法) 所以除非你很確定你眼睛沒看到 08/27 19:00
: → cloudysky:他說這個是pre paid not refundable, 不然真的很可能是 08/27 19:00
: → cloudysky:你按著平常的程序就一直點next, next所以才會點選錯房 08/27 19:00

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