國泰旅遊不便險部分條款 - 旅遊
By Ophelia
at 2020-02-24T11:04
at 2020-02-24T11:04
Table of Contents
由於我有在今年一月初就買好3月底台中飛成田的航班
剛好遇到國籍航空航班取消 幫我轉簽到桃園飛成田
所以一下班我就馬上去申請航班取消證明
並針對國泰旅遊不便險(豪華)的延誤條款釋疑
因為我的去程航班已經被取消 所以如果我買之後3、6、9小時的航班 都可以啟動定額理賠
那因為我的航班是直接一整個三月都取消到三月底
也就是目前台中飛成田一直到三月底都沒有班機可以飛
照目前載客量我想很大機會會繼續取消後面日期
(我想如果改從其他機場出發並不符合理賠的條件,除非是國外回程)
所以針對這點我就寫信問客服 寬限期是多久
http://i.imgur.com/DKSpjcN.jpg
答案是只要兩年內繼續原本的行程就可以
其實兩年還滿久的耶
不過保險條款有一條排除條款
http://i.imgur.com/NFKNkbM.jpg
因為國籍航空把我從台中改簽到桃園
我沒辦法搭乘算是不可抗力 而且與約定之出發地不相符
因為疫情因素其實我也不打算去了 而且回來還要自假管制14天不划算
其實航班取消我已經可以無條件退票了
旅館那邊Airbnb還在協商中 他們有一個特殊情況
可以罰款全額退款
http://i.imgur.com/HER3f5P.jpg
同行人員4人有三個醫護人員 針對條款理應符合目前國家政策
另外一名雖然不是醫護人員也符合因為疫情關係被取消航班
但是Airbnb卻一直鬼打牆 我覺得這個爭議很大
畢竟符合他們的取消政策卻自己在迴圈 被房東綁架(?
另外 針對國泰不便險(豪華) 行程取消
機票定額5千、住宿定額5千、其他不可退款限額1萬
是旅遊警示橙色「或」旅遊疫情第三級才有符合
或的概念就是只有其中一個符合就可以該當構成要件
目前我還在等 如果3月底警示燈號或等級提高
我就不用兩年內再出發了
(目前可以理賠去程1萬8,如果後續我的回程航班又被取消的話最後繼續行程可以理賠3萬6)
行程取消直接出險理賠金(1萬5)
以上供大家參考
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Sent from JPTT on my Xiaomi MI 8.
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Tags:
旅遊
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