請小心agoda的訂房人數 - 東京
By Quintina
at 2015-06-12T18:11
at 2015-06-12T18:11
Table of Contents
之前用agoda訂東京的飯店,出發前幾天才發現我的訂房人數錯誤,
(可入住人數2人,訂房人數1人),
打電話問客服,客服斬釘截鐵的說要看「左上角的搜尋人數」!
客服問我有沒有截圖確定當初搜尋的就是2人,
想當然爾是沒有,誰會截圖自己搜尋的畫面?
我跟客服說,你們從搜尋到付款都沒有再確認人數的選項!?
客服說對,就只有在搜尋時才有確認人數,
後來要住2人,必須一晚再多付2000日幣,
為了行程順利,就花錢買經驗了,
但我心有不甘 (?)
爬文看到有些人跟我有相同的經驗(被agoda衝康?)
希望提醒要利用網站訂日本的飯店一定要確定有顯示訂房人數才付錢!!(非常重要)
可入住人數不等於訂房人數!在日本尤其重要!
以下是我的搜證 XDD
1.一開始左上角「您目前的搜尋設定」沒看到「人數」的選項
http://imgur.com/8rXAzDt
2.在左上角「換個日期或地點查詢」並沒有看到「人數」
http://imgur.com/Ku9WGfA
3.在訂房明細裡,也沒有「訂房人數」的資訊(最多可入住2位大人不等於訂房人數唷~)
http://imgur.com/8BSN1GX
4.到了要輸入信用卡號了,還是沒有「訂房人數」的資訊
http://imgur.com/NdmDjOT
我知道,有時候進去搜尋是會出現「人數」的選項的,
這個連結是我今天隨意開啟AGODA寄來的廣告信連過去的,
不知道為什麼訂飯店的網站那麼複雜?
不同的連結會有不同的價格,甚至連搜尋設定也不同?
如果只有我有這經驗,那是我的問題,
如果有一部分人也有相同經驗,
那很可能它的網站設計就是有問題,
也許一人入住的價格比較漂亮,
但這樣之後再補差價的做法令人無法認同,
PO這文只是希望大家一定要特別注意啊!!
--
(可入住人數2人,訂房人數1人),
打電話問客服,客服斬釘截鐵的說要看「左上角的搜尋人數」!
客服問我有沒有截圖確定當初搜尋的就是2人,
想當然爾是沒有,誰會截圖自己搜尋的畫面?
我跟客服說,你們從搜尋到付款都沒有再確認人數的選項!?
客服說對,就只有在搜尋時才有確認人數,
後來要住2人,必須一晚再多付2000日幣,
為了行程順利,就花錢買經驗了,
但我心有不甘 (?)
爬文看到有些人跟我有相同的經驗(被agoda衝康?)
希望提醒要利用網站訂日本的飯店一定要確定有顯示訂房人數才付錢!!(非常重要)
可入住人數不等於訂房人數!在日本尤其重要!
以下是我的搜證 XDD
1.一開始左上角「您目前的搜尋設定」沒看到「人數」的選項
http://imgur.com/8rXAzDt
2.在左上角「換個日期或地點查詢」並沒有看到「人數」
http://imgur.com/Ku9WGfA
3.在訂房明細裡,也沒有「訂房人數」的資訊(最多可入住2位大人不等於訂房人數唷~)
http://imgur.com/8BSN1GX
4.到了要輸入信用卡號了,還是沒有「訂房人數」的資訊
http://imgur.com/NdmDjOT
我知道,有時候進去搜尋是會出現「人數」的選項的,
這個連結是我今天隨意開啟AGODA寄來的廣告信連過去的,
不知道為什麼訂飯店的網站那麼複雜?
不同的連結會有不同的價格,甚至連搜尋設定也不同?
如果只有我有這經驗,那是我的問題,
如果有一部分人也有相同經驗,
那很可能它的網站設計就是有問題,
也許一人入住的價格比較漂亮,
但這樣之後再補差價的做法令人無法認同,
PO這文只是希望大家一定要特別注意啊!!
--
Tags:
東京
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